AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,542)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

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Merchants describe this as a strong, user-friendly solution for managing returns and exchanges. They praise the fast, knowledgeable support that walks them through setup and resolves issues quickly. Key benefits include centralized, automated returns, flexible rules, size exchanges, customer-generated labels, and a branded returns page that works smoothly with Shopify. Long-term merchants say it works perfectly, is easy to navigate, and can pay for itself in retained revenue.

January 10, 2018

Needs support for replacements and exchanges to be highly useful.

Gottago In
India
10 months using the app
January 23, 2018

GREAT customer support. I have not had occasion to use it yet however.

Pamelas Art
United States
9 days using the app
Edited September 13, 2023

Moazzan has been helpful. Looking forward to be able to use this in full

SunjoyGroup
United States
Almost 2 years using the app
October 26, 2017

The return workflow is professional . Easy to intall and setup this app.

Goviloop Online Store
Hong Kong SAR
9 days using the app
August 10, 2017

So far so good from aftership, just starting to use it. Integration was easy

Sportstechlab
United Kingdom
9 days using the app
August 6, 2017

I like this app. It's easy to use by customers and very easy to setup by us.

Shamos
United States
10 days using the app
Edited April 14, 2026

Customer service is always very fast and helpful! I love using Aftership Returns!

NÜERA Swim Inc
United States
Almost 5 years using the app
August 24, 2017

Great App ,I was able to set it up in 3 minutes.
I highly recommend it.
Thank you.

Comfort Wiz
United States
About 21 hours using the app
Edited February 19, 2026

Great Suppport from Vibhanshu!! - talked me slowly through setting up return labels

Mike's Dive Store
United Kingdom
Over 6 years using the app
April 11, 2017

Love this returns center app. It's easy to use and help me keep track of returned items.

Powertech
United States
9 days using the app