Reviews (1,441)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

November 26, 2021

Great App 5 Stars No Issues So Far and Great support - Hopefully it continues to keep my customer base growing :)

Swish Equestrian Ireland
Ireland
2 months using the app
Rivo replied November 26, 2021

Thanks so much for the 5-star review! We're glad that you like our customer support and the app so far. 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Cheers, Kevin

February 1, 2022

Very good at support & prompt response. Helped me a lot to resolve my query. Thank you again. Regards
Saurav Ghosh

ZYANNA
India
About 1 month using the app
Rivo replied February 2, 2022

So glad that we're able to help you with your concern. If there's anything else you need, just let us know. Best regards, Kevin

September 15, 2022

Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.

8thereal
United States
3 days using the app
Rivo replied September 15, 2022

We're so glad you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

PlatinumEstore.com
United States
About 7 hours using the app
Rivo replied February 27, 2023

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review!
Best wishes, Kevin

July 25, 2022

Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.

BOGNA SKIN
Poland
25 minutes using the app
Rivo replied July 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

January 8, 2022

super application je recommande , efficace, gratuit, et facile d'utilisation puis service client disponible et réactif

PlanetFoot
France
About 2 hours using the app
Rivo replied January 10, 2022

Merci beaucoup pour les 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! Salut, Kévin

February 18, 2022

I love the app for the rewards program. I just started using it and it has really been a great addition to my website.

Vencer Co
United States
About 2 hours using the app
Rivo replied February 18, 2022

So glad you are loving our app! Thank you so much for the 5-Star review. Much appreciated, Kevin

August 28, 2022

App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.

SparksMag
Singapore
About 20 hours using the app
Rivo replied August 30, 2022

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

April 5, 2021

This app helps me notice the customers who are loyal to my business and it help me see who my customers are buying the most.

Athletic Apparatus
United States
About 2 months using the app
Rivo replied April 6, 2021

Wonderful! Thanks so much for the 5-star review! 🙌 Best wishes, Katherine

July 27, 2022

Great app, so easy to navigate. Incredible customer service, Betty was very helpful and so kind. 10/10, definitely recommend!

Gaia Water Filters
Ireland
7 days using the app
Rivo replied July 27, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin