Reviews (1,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Dan was very nice and also helped me very quick with the questions I asked him. The app is very good-looking and also very easy to deal with.
Thank you for sharing your positive experience with our support team and the app. We're glad it's been easy and enjoyable for you!
- Kevin & Rivo Team
100% Recomendable!! El Servicio al cliente es super bueno y la app funciona muy bien y sus funciones son de bastante ayuda
¡Gracias por la brillante reseña! Estamos encantados de que haya encontrado útil nuestra aplicación y haya disfrutado de nuestro servicio de atención al cliente. ¡Así, mantener el buen trabajo!
- Equipo Kevin y Rivo
Jel me ayudo muchisimo!!! gracias, mo solo me ayudo con lo que le pedi al principio si no que tambien me ayudo dandome consejos sobre ciertas cosas que no sabia como hacer para mejorar mi pagina!! thank you Jel!
¡Me alegra saber que podemos ofrecerle más de lo que pidió inicialmente! Tu gratitud calienta nuestros corazones. ¡Aquí para ayudar en cualquier momento! ¡Gracias!
- Equipo Kevin y Rivo
What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!
Thank you so much for the amazing review! 😄 We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! 💙
- Lea & Rivo Team
A great App, Abbie is carefully, very apprciate her,expect to trying their more feature,thanks loyalty
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Thank you Jel for your awesome support. She answered all my questions and gave me extra tips for my website.
Chatting with Jel was like talking to a friend who really cares about my business.
Thank you Rivo and Thank you Jel :)
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin
Nice customer service to get the app started
That's great to hear! We're glad our customer service could help get you started smoothly. 😊
- Kevin & Rivo Team
Amazing support with superior, accurate troubleshooting!
Thanks for the wonderful feedback! We're thrilled to hear you had a great experience with our support team. We're here whenever you need us!
- Kevin & Rivo Team
Je suis à mes débuts mais je suis complètement conquise surtout par la gentillesse et la bienveillance de celle qui s'est occupée de moi, Ariane.
Merci beaucoup pour votre aimable critique ! 😊 Nous sommes ravis que vous ayez apprécié votre expérience avec notre équipe. Nous sommes heureux de vous compter parmi nos clients et nous continuerons à travailler dur pour fournir un service exceptionnel.
- Lea & Rivo Team
I have been using this app for over a month now and have been so impressed with customer support, in particular Arianne.
Every time I need help or support they are there, they answer quickly and actually help.
They go out of their way to help, it is refreshing to work with a company who do not take me for granted.
Thank you for being there when i need you and, Arianne is a superstar.
Shane
www.chicandco.co.uk
We're thrilled to hear our support team has been there for you every step of the way! Thanks for your wonderful feedback and for calling us superstar—we're just happy to help! 😊
- Kevin & Rivo Team
