Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Great customer support
Thanks for your feedback! We're glad you had a great experience with our customer support. Here whenever you need us! 😊
- Kevin & Rivo Team
Great Customer Service. Anxious to test out the rewards program.
Thank you! We're excited for you to try out the rewards program too. We hope you love it!
- Kevin & Rivo Team
Abbie was such a huge help. I'm super excited to start playing around with this app!
Fantastic to hear! We're excited for you to explore all the app has to offer. Thanks for the great feedback!
- Kevin & Rivo Team
I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store.
I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.
Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store!
- Kevin & Rivo Team
Been helpful. Good experience so far.
Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team
Fantastic customer service!!!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
- Kevin & Rivo Team
Excellent Customer Service
Thank you! We're delighted to hear about your positive experience with our customer service.
- Kevin & Rivo Team
Great！Customer service solved my problem perfectly!
Awesome to hear your problem was solved perfectly! Our customer service is here for you anytime. Thanks for the positive feedback! 🌟
- Kevin & Rivo Team
I love the app! And they have excellent customer service!
Glad you're loving our app and our support team could assist you! Thanks for your kind words!
- Lea & Rivo Team
Just installed the app, quite a lot to go through, but customer support has been superb!!
Great to hear you're enjoying the app and our support team! We're always here to help whenever you need us.
- Lea & Rivo Team
