Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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Great app with a lot of flexibility. Great team with plenty of support as well!
Thanks so much! We're thrilled you're enjoying the app's flexibility and our team's support. We're here to help anytime!
- Kevin & Rivo Team
Rivo has been an exceptional app & company to work with! Top notch service, especially from Bryan on the support team.
Thanks for your kind words! We're thrilled to have you with us and proud to provide top-notch service. 😊
- Kevin & Rivo Team
Support from Paul was very helpful. Almost instant response, think he had to do a bit of digging for the solution as it wasn't obvious at first but he was able to find it out in the space of 40mins! (amongst helping others I imagine)
Many thanks,
Alec
Wow, thanks for your patience and the great review! We're glad we could find the solution for you. Our support team is always here to help!
- Kevin & Rivo Team
"Rivo has been a game-changer for my store!
Their support is outstanding, they are always there when I need it. Highly recommend!"
Awesome to hear, thank you! We're here whenever you need us. Really appreciate the recommendation! 🌟
- Kevin & Rivo Team
Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.
Thanks for the review! We're glad to help you set up the loyalty program and appreciate your kind words about our service. 😊
- Kevin & Rivo Team
So far so good! Abbie was amazing when i chatted in to CS.
Thanks for the kind words! We're thrilled to hear you had a great experience with our customer service. 😊
- Kevin & Rivo Team
Support was helpful and patient. Jel went above and beyond to help me out
Thanks for your kind words! We're thrilled to hear our support team could help. If you need anything else, just let us know!
- Kevin & Rivo Team
Always Amazing. Thank you Arianne So Quick with the reply
Thanks so much for your kind words! We're always here to help if you have any more questions. 😊
- Kevin & Rivo Team
Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.
Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀
- Kevin & Rivo Team
great support from Paul for newbies like me.
Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team
