Reviews (1,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
Refine
-
By rating
Great service, and prompt replies from their chat and customer support.
Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review!
- Kevin & Rivo Team
My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.
Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟
- Kevin & Rivo Team
Even though Rivo does not support Omnisend for email integrations, Jel was able to provide a work around solution, so I will give that a try. She was very kind.
Glad we could assist promptly! We're always here to help with any issues you encounter. Let us know if you need anything else!
- Kevin & Rivo Team
The customer service is really helpful and patient! Especially Paul
Thank you! We're here to help anytime you need assistance.
- Kevin & Rivo Team
Paul was very helpful, responsive and friendly. He even suggested additional changes I could make to improve my website totally unprompted. Great service!
Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation!
- Kevin & Rivo Team
Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!
Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊
- Kevin & Rivo Team
We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!
Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help!
- Kevin & Rivo Team
Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.
Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo!
- Kevin & Rivo Team
This IS the app! We've searched high and low and THIS one has it all!
Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!
Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us!
- Kevin & Rivo Team
Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.
Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us!
- Kevin & Rivo Team
