Reviews (1,443)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.

January 28, 2022

We used basic plan for the app, since we just started with Shopify, but we're super happy with it.

SKIDSHOP
Slovenia
9 months using the app
Rivo replied January 28, 2022

Thanks so much for choosing our app! We're pleased to know that you are happy using it so far. If you need help along the way, please let us know. All the best, Kevin

June 9, 2021

Great!!! I'm so happy with this app and the customer service. I really appreciate it. Thank youuuuuu

Fantasy World Jewelry
United States
About 2 months using the app
Rivo replied June 9, 2021

Thank you so much for the wonderful feedback! 🤩We are always happy to help out in any way we can and if any other questions come up or if we can help along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin

July 9, 2021

so far so good! I just installed the app and it's working very well. And the support team is great!

Capim Estrela
Brazil
About 21 hours using the app
Rivo replied July 9, 2021

Thank you so much for the 5-Star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

September 27, 2021

i like .Super good app.Powerful and suitable for membership management center.You can try using him.

Uniforms-Worlds
China
About 1 month using the app
December 22, 2021

I love this app - the free part of the app is very good!! I use it and am extremely happy with it!!!

D Z Strad Online Shop
United States
About 2 months using the app
Rivo replied December 22, 2021

Glad you are loving our app! 🙌 Thank you so much for the 5-Star review! Best regards, Kevin

July 6, 2022

Always helps, straight away. No delay, undivided attention. Helps maximise the full use of the app!!

Crim Wear Co
Australia
3 months using the app
Rivo replied July 7, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

October 21, 2022

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Lost Lover
Australia
3 days using the app
Rivo replied October 21, 2022

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

May 16, 2023

Paul was a great help, speaking with him resolved alot and his excitement to help e was incredible.

Awesomevapestore
United States
3 months using the app
Rivo replied May 17, 2023

Thank you so much for your lovely review! We take pride in providing friendly and meaningful support to our customers and hope to assist you again in the future! - Lea, Rivo Support Manager

May 15, 2021

Pas mal pour le moment. A tester pour tous les paramètres mais cela semble assez facile d'utilisation

ENAE Minéraux
France
About 5 hours using the app
Rivo replied May 17, 2021

Merci beaucoup pour les 5 étoiles! 🌟Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Bravo, Kevin

August 22, 2021

top service! REALLY GOOD ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

FLABWEAR
Germany
About 12 hours using the app
Rivo replied August 23, 2021

Thanks for the 5-Star review! 🤩 Regards, Kevin