Reviews (1,443)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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great help and excellent support with setting up the app within my shopify store, much appreciated the effort
Thanks for your awesome review! It made our day! So glad our team could provide help and support in setting up the app for your store. Thank you so much again for taking the time to share your experience!
- Lea & Rivo Team
Our experience with Rivo has been great! Everything is functioning properly so far, and the customer service is top-notch.
So glad to hear that your experience with our app has been awesome! 🎉 We're glad everything works smoothly. Thanks for sharing your feedback, we appreciate it!
- Lea & Rivo Team
Extremely helpful and sorted out issue with no fuss when my website updated to the new version. Couldn't see the Rewards pop up.
So glad we were able to assist you with your store update and fix the issue. Your feedback means a lot to us, and we truly appreciate it! 😊 Thank you so much for your support! 🙌
- Lea & Rivo Team
The customer service was excellent. They helped with everything I had an issue with. I will definitely keep using this app for my store.
Thanks for the kind review! 😄 We're thrilled that you loved our customer service. We're here to help with any questions you may have in the future. Thank you for choosing Rivo for your store!
- Lea & Rivo Team
I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!
We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏
- Lea & Rivo Team
My experience was unsuspected and amazing. I did not expect to receive any help as I went in to discover the app. Jel was great, offer me many insights into app. Gave me advice for my store and over delivered! I look forward to working with company in the future.
Thank you so much for sharing your experience with us! 😊 Our goal is always to provide valuable insights and go above and beyond to help our customers succeed. Your feedback means the world to us. Thank you for choosing Rivo!
- Lea & Rivo Team
Abbie assisted me with getting authorized and it was hands-down the best support experience I've ever had. She offered tips and advice and even helped me fix a couple of issues on my website that she caught on her own. The setup is extremely user-friendly and intuitive. So many options and I'm just on the free plan for now. Very happy!
Thank you for sharing your experience with us! We're thrilled that you found our support top-notch and that our setup is user-friendly. 🙌 We appreciate your feedback and are grateful to have you as a happy customer!
- Lea & Rivo Team
Great app! I recommend it! It works as expected.
I had an issue activating my rewards widget, and Abbie quickly resolved the issue.
Thank you so much for sharing your experience! We're glad to hear that our team was able to resolve the issue quickly and thoroughly for you. We're always here to help and provide great service! - Lea, Rivo Support Manager
Abbie is awesome, super helpful and she worked on my account an also made it vip thank you again!
Thanks so much for the awesome review! 🙌 Best regards, Kevin
