Reviews (1,441)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and use, even for non‑technical teams, with intuitive tools for loyalty points and referrals. They value its flexible customization, smooth Shopify/Shopify POS integration, and strong performance, even on free or lower‑tier plans. Many highlight exceptional, fast support that helps with setup, design tweaks, troubleshooting, and ongoing optimization, calling it a game‑changer for customer engagement and retention.
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So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! If there's anything else we can do, just let us know. We are available anytime. 😀 Thanks, Kevin
I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin
Great app and works perfectly on my site. Love the branding functionality and you can adapt the rewards system as necessary for your own business. Had a couple of queries and customer service their end has been excellent. Would recommend this app.
Our team works hard to ensure that our app is user-friendly and adaptable to different businesses, and we're happy to know that it has worked well for you. Thank you for recommending our app, and please let us know if there is anything else we can do to help you in the future.
Cheers, Kevin
Tried x3 of a similar app, this was the most outstanding at a reasonable price range. Customer service as a whole was top notch and help from Bernice was great. Easy to use, and looks bug-free. Looks like we will be using this for the long run. Thanks!
Awesome! Thank you so much for choosing our app! We are so grateful that you love our app and customer service! We are always here and happy to help in any way we can. Thanks so much for the amazing feedback and review. 😊 All the best, Kevin
I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!
Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 If you have other questions or need help along the way, don't hesitate to let us know. All the best, Kevin
Abbie was very patient and very helpful to me as I set up my app. She was very pleasant and easy to work with. She never rushed me or made me feel like I needed to hurry. Even when I was gone for several minutes she right there when I came back to her.
It's music to our ears that you are happy with our customer service! Thanks so much for the 5-stars and kind words. 😊 Much appreciated, Kevin
One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
The live chat option is really great - they are super responsive and troubleshoot quickly. The app overall is really easy to use and easy for our customers too! The free option is fantastic, I can only imagine what the paid version is like. Thanks Rivo!!
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin
I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin
Super easy to set up and customize to my store. It is EXACTLY what I was looking for and am excited to see if it increases my sales and traffic. Kevin reached out to check on my satisfaction shortly after I installed the app. The care is greatly appreciated.
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Katherine
