Ryviu: Loyalty & Reviews App
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Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and simple to integrate, even for non‑technical users. They say it improves store appearance and trust with professional review widgets and clear “Write a review” buttons that boost conversions and sales. Merchants value flexible review management, imports, and Google Shopping display. Support is repeatedly praised as fast, responsive, and hands‑on with setup, customization, and troubleshooting.
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Ryviu has been a game-changer for our e-commerce store. It has allowed our customers to leave reviews on our products, which has been invaluable in building trust with our audience. The app is user-friendly and easy to install, and the integration with Shopify is seamless. The best part of our Ryviu experience, however, has been the amazing support we have received from Selina. She has been incredibly responsive and helpful in addressing any questions or issues we have had. Her expertise has been instrumental in optimizing our use of the app. We highly recommend Ryviu to any e-commerce store looking to enhance their customer reviews and overall user experience.
All good app, especially nice and quick support team as well! Hope they upgrade more features for the free plan tho!!
HELPFUL and good customer service
also looks professional!
highly recommended !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ryviu is an incredible app that has helped us get a ton of reviews for a lot cheaper. Thanks a lot for doing exactly what I asked for.
This app is awesome. I was having some problems getting it to work, because I had the wrong settings. It got fixed with Selina help from the Support team. Friendly support team.
There are aspects of this review app that are very good. The control over the look and feel of the review and Q&A widgets is excellent. However, there are several areas where the developer could improve. We're having significant issues with spam reviews or Q&A entries (ie: a question with 1 character, submitted over and over again). The developer has ignored our request for help with spam filtering. It had gotten so bad at one point that we were forced to disable the Q&A function. We'd also like to see the ability for reviews or Q&A to be shared automatically across more than one product. There are situations, especially with the Q&A function, where the questions are applicable across a wide range of nearly identical products. Our previous review app on our old shopping cart did allow this feature.
Hi there,
My name's Yen from the Ryviu support team. We appreciate your feedback and sincerely apologize for the problem you encountered.
We have already contacted you privately to assist you in resolving that issue. Please check your inbox so that we can continue to help you.
Thank you for your patience.
Best regards,
Yen
NO UNINSTALL FEATURE. Installer beware.
I found other apps to be better... but that's not the core reason behind 1-Star, the core reason is this: Ryviu installs inself into your Shopify with no true uninstall option. Sure, you can delete it, but enjoy having their buttons and nonsense in your back-end product viewer FOREVER (like within your shopify interface). I messaged them asking for how to remove it; no response. Every other app Ive installed has easy uninstall options (where needed) or fast customer service. Update: it was a Ryviu chrome extension that came with the App (?) causing this on the shopify side of things. Interestingly, it was never active, but requesting access-- yet still causing this mischief. So to uninstall: You need to go into about 5 different pages (Theme pages, Product pages) search Ryviu, delete them. Then make sure that the extension (which I'm guessing installs on its own and then runs on its own without being approved) is then deleted too. Yuck. Better still, don't install this in the first place.
Hi there,
Dan here from Ryviu.
- You can simply uninstall our app by clicking Delete next to Ryviu - Product Reviews app from your Shopify store admin > Apps. Our app cannot remove codes that were added because when uninstalling, you removed the permission of Ryviu to connect with your store but they will not work and affect your store after uninstalling the app.
- Ryviu icons you see on your Shopify Products come from Ryviu's chrome extension, you can delete this extension from your chrome then icons will be removed too.
All the best,
Ryviu Team
I’ve been using this app for 3 years. easy to use. The customer service is excellent. They resolved my problem quickly and effectively.
It might be due to our theme but I struggled to get the Rich Text from the reviews to work. In addition the lack of existing language translation to Swedish and the missing feature of sending emails to customers with orders before the email automation was configured will probably lead to finding another app that fulfill our requirements. Otherwise it seem like a good app.
Hi there,
Thank you so much for your detailed feedback and for trying our app!
If you need help with rich snippet code in your theme, please get in touch with us. We can request access and assist with setup.
Our app currently does not support sending emails to customers with past orders before app installation or email automation setup due to resource constraints. We may consider adding this feature in the future if it fits our development plans.
We sincerely appreciate your suggestions and look forward to another opportunity to serve you better in the future.
Best regards,
Dan from Ryviu Team
Cette App a quelques points forts (l'intégration) est propre mais comme la plupart des autres que j'ai testées, il manque des fonctions importantes.
Impossible de sélectionner le nombre d'avis que l'on souhaite si on ne choisit des reviews que de certains pays. Si au contraire on chsit d'importer une quantité d'avis précise, impossible de choir le ou les pays.
Dans ce cas, il faut importer 500 ou 1000 avis et supprimer. Fastidieux et chronophage.
Il doit y avoir mieux, mais je n'ai pas trouvé.
Bon service de Dan.
