Ryviu: Loyalty & Reviews App
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Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up and simple to integrate, even for non‑technical users. They say it improves store appearance and trust with professional review widgets and clear “Write a review” buttons that boost conversions and sales. Merchants value flexible review management, imports, and Google Shopping display. Support is repeatedly praised as fast, responsive, and hands‑on with setup, customization, and troubleshooting.
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Firstly, this software can solve my current problems very well. When I encounter many problems during use, the staff can help me solve them very well. They can even assist you in solving them without your worries. You only need to express your needs, and the staff is very patient in solving my problems. Starting from the free package, I have decided to upgrade the package because they are worth it and are indeed very useful.
There are several things I don't like about the app. One of them is that it doesn't allow you to import by ID; you have to do it through the product URL, which often changes. Additionally, you can't delete all the reviews with just a few clicks; you have to do it page by page. So if you are a website with many reviews, you will really waste a lot of time just deleting reviews.
The person who attended to me was Chloe, who was really cold and unempathetic. From what I have seen of the app so far, I do NOT RECOMMEND IT.
The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.
Hi there,
My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.
As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box?
We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding.
Best regards,
Yen
No sé porque necessita de una clave fuerte, para un tan simple, he cambiado mi clave uns 5x y no funciona de ninguna manera, creo que ha sido mi pior experiencia con un app de Shopify. Solo funcionó al borrar la aplicaccion y vincular a mi cuenta google y despues añadir a mi sitio shopify directamente por mi cuenta web. Una verguenza!
Hi Frikopolis,
Yen from the Ryviu team here. I'm sorry to hear about the problem you've had with Ryviu.
I've sent you a private email to address that problem. I'm looking forward to hearing from you so I can help you solve it. Thank you in advance for your patience and understanding.
Best regards,
Yen
nice
El soporte es genial. Te ayudan hasta resolverlo y estan en constante comunicacion
Très bonne application qui fonctionne parfaitement. L'assistance répond rapidement et est très efficace.
Je recommande !
Great app ... Great customer support
great app!
I'm still learning this app. It looks simple but still complex to understand.
Thanks for sharing your feedback!
We understand how you feel—even though the app looks simple, setting up review collection and display can take some time at first.
If any part of the setup or review flow feels confusing, please don’t hesitate to contact our support team. We’re happy to walk you through everything step by step and help you get the most out of the app 😊
Thanks again for trying our app!
Best regards,
The Ryviu Team.
