Reviews (237)

Overall rating
4.5
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this loyalty and referral app reliably boosts sales and repeat purchases, with some calling it essential after years of use. Customers enjoy earning points and rewards, driving signups, redemptions, and referrals that grow email lists and social followers. Merchants like the flexible reward options, clean interface, clear ROI tracking, and stable long‑term performance. Support is described as responsive and proactive with setup, migrations, branding, and translations.

May 26, 2016

We absolutely love this app. The customer service is impeccable as well. I truly enjoyed working with Anthony and they customized our loyalty widget which works perfectly with our website. Thanks again

All Things Onatural
United States
Almost 2 years using the app
October 25, 2016

The app works really well! We knew that our customers would like it but we didn't anticipate how much! We tried the new function of 2x and 3x the points for a promotion period and it was a huge success!

Clementine Fields
Canada
5 months using the app
November 16, 2017

A little pricey, but works as expected. Tech support is good, new features being added regularly. I wish the widget font could be customized to match the site font. It would make it look much more customized.

Shopmasc
Canada
Almost 2 years using the app
October 22, 2015

Great support from the team at S Loyalty. I had query after migrating to a new theme and not only did they reply promptly but they also designed the pop-ups and widgets to match my store service!

10 Star Service!

Future Light Led Lights
South Africa
Over 2 years using the app
Edited June 18, 2019

I'm very happy with the ease of use and design. The free version is very complete, and the customer service is excellent. What would be amazing is to be able to have a desktop version to include my physical store sales!

BEVERLY SMART
France
8 days using the app
S Loyalty replied June 18, 2019

Thank you for your review! Our app is desktop and mobile responsive for merchants to easily manage the program in the app console. Our support team will contact you shortly to understand more about your request.

February 25, 2016

We came into this thinking the integration and setup would be a nightmare, but the app is so easy to use and customize. On top of that, Anthony and the S Loyalty team are incredibly helpful and responsive. Best customer service ever!

Bijou Candles
United States
21 days using the app
December 27, 2013

I tested out a couple of review programs and choose S Loyalty because of what it offers, price and it's easy to set up the rewards, now I can fully integrate into my site and emails. Totally worth getting especially for small business.

mukhayoga
United States
19 days using the app
April 3, 2015

Easy to install, was up in running in only a few minuets. Our customers are very excited for the new rewards. Developer was very responsive to questions and even volunteered to help with some custom installation. Very happy so far!!!

Westwood Acres Fabric
United States
16 days using the app
January 12, 2014

Easy to install and overall a great app. As I am a new business and don't have enough customers it wasn't cost effective BUT, hopefully, in the next couple of years I will have a bigger customer base and will definitely use Loyalty Suite.

HumBird
Germany
14 days using the app
March 28, 2019

Fantastic rewards app with even better customer service. Our customers love the rewards, and we're very pleased with the ease of use. Any time we've had an issue and needed to reach out to customer service, they've handled everything in a timely fashion.

Stirling Soap Company
United States
About 1 year using the app