Reviews (551)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and delivers strong results, often boosting conversions and sales. They like the clean, non‑spammy pop‑ups for recent sales and carts, plus countdown timers and urgency tools that drive promotions and highlight trending items. Customization options, smooth Shopify integration, and built‑in analytics are appreciated. Support is described as fast and helpful, and pricing as excellent value.

February 27, 2020

Awsome app. Countdown is the best app to use when you want to aim on showing your online customers what's trending and what sales and promotions are on. I really like this app because it allows you to custom the edit to your own style within reason.

MillieMayfield
United States
8 months using the app
Edited September 10, 2020

Stock levels do not match real inventory levels. So when an item is out of stock, the bar still shows that there are 2 in stock.

Furthermore, does the app suddenly displays sales of 3 days ago. Which of course doesn't build any trust either.

The team in Vietnam has no clue how to solve it.

Chibuntu®
Netherlands
20 days using the app
Autoketing replied September 10, 2020

Thanks for your feedback. We're very sorry for the error. About the stock countdown, our app will get the quantity in inventory when you install our app. When you have an order, the stock will be counted down. We will try to come up with a solution to this issue.
About wrong sale pop-ups, our tech hasn't found the cause. Other stores still show the right pop-ups. Sorry for the bad experience.

Regards

Edited February 11, 2019

Works okay - However it's a little weird that it won't randomize the products that were recently purchased. You can choose to populate up to the last 100 orders, but either way it won't randomize.

Because of this, on every page the customer visits, it just refreshes back to the beginning of the recently ordered list, populating the exact same. Hardly anyone is going to spend more than a 10 seconds per page, so basically every page they go to is going to only show that same product they just saw on the previous page and so on unless they sit there and wait for the rotation.

I contacted support and was told it was randomized, which is obviously wasn't on my site, and told them so, but was ignored.

Fix this, and the app would be perfectly fine in my opinion. For now, I have no use for it.

A Court of Candles
United States
About 6 hours using the app
May 21, 2024

Great free plan too :)

nativsens
United States
Almost 2 years using the app
September 30, 2023

Nice product for sales popup on your website my using this since long.

SVB Ventures
India
Almost 4 years using the app
Autoketing replied October 1, 2023

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

August 25, 2024

Can't find the service team. It's been disabled for a week.

Purple Leaf Garden
United States
Over 2 years using the app
April 6, 2022

ottima app, spero sia utile anche ai miei clienti per valutare i prodotti acquistati .................

Il filo di Arianna
Italy
About 23 hours using the app
Autoketing replied April 6, 2022

Grazie per il tuo feedback. Siamo molto felici di sapere che sei soddisfatto della nostra app.
Inviaci un'e-mail o avvia una chat dal vivo in caso di problemi con l'app.

April 15, 2022

When setting up the event, there are some problems, please contact customer service. Oriana patiently answered and helped me solve related problems.

ICURVEE
Hong Kong SAR
2 days using the app
Autoketing replied April 15, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

April 28, 2023

excelente app, full recomendados 100% funcional para lo que la necesitamos, si estás en busca de un app que te ayude a incrementar tus ventas es está

Gshop Pty
Panama
Over 3 years using the app
Autoketing replied April 29, 2023

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

April 13, 2022

I installed "Recommended Products - Sales" from Autoketing a few weeks ago, and was stunned by its performance. I followed up to try some more Apps created by Autoketing, then I decided to install "Sales Pop Master - Countdown". Apparently, the App is really great and user-friendly. It can enhance a look of my website very well. Thanks to the Autoketing Team, you have made many masterpieces. Cheers !!!

Emergency Gear Backpack
Thailand
About 1 hour using the app
Autoketing replied April 13, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks