Salestio — Amazon, eBay, Etsy

Salestio — Amazon, eBay, Etsy

Reviews (84)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 23, 2024

Such a great app - ive tried to integrate Etsy with my store multiple times, all with no luck. Although still not an easy process, Salestio and in particular Nadia, helped me step by step, even organising a video call to help. Highly recommend!

Safely Secured
Australia
5 months using the app
April 30, 2024

We use Salestio with ebay and are very happy with the options and the integration as a whole. Customer service is top notch and very responsive.

House of Holiday
United States
Over 1 year using the app
January 10, 2024

Great app, works well, and the customer support was excellent. Nadia helped with all our requests. Would definitely recommend Salestio to streamline the multi channel approach.

Overherd
United Kingdom
4 months using the app
Jetlic replied January 11, 2024

Thank you so much for your kind words and a 5-star rating! It helps us to bring even more awesome features to Salestio. Please contact us anytime. We are happy to help 🙂

January 27, 2023

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up)
The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

HobbyTrax
United Kingdom
About 2 months using the app
Jetlic replied January 31, 2023

Update from 17 Feb: Our team added the possibility to adjust creation data for individual items inside Selling List.
More details in our documentation — https://docs.salest.io/article/294-listing-creation-data-in-the-selling-list-ebay
Such functionality speedup process of exporting products with different configurations.

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Dear Customer,

Thank you a lot for your feedback on our application. This means a lot to us.
Our team already starts working on improvements for the listing creation flow.
Please feel free to reach our support if you have any other suggestions.

The stock update should work instantly with shopify webhook handling. We will be happy to check your installation additional for the reason of the stock update delay.

Delay with metafields related to the architecture of this feature in Shopify, we are currently investigating a possible way for improvement on this part.

Regards
Alex

May 5, 2021

I have been using this app for a few days now and it is working perfectly - unlike my experience with a more established Amazon integration app. I installed it, configured it in a few minutes and then spent half an hour or so linking my 600+ Shopify products to the same products in my Amazon store. If you encounter an error the app tells you what it is and how to fix it - unlike the previous app I used. The interface is much more intuitive and way easier to use. Tech support is great and quite quick even factoring in the time zone difference. Highly recommended.

Bunyip Toys
Australia
2 days using the app
April 6, 2021

The app helped us sync orders from Amazon to Shopify. It also sends the tracking information back from Shopify to Amazon which is very helpful. The support is great and they helped us solve all of our issues, moreover they reply to our emails very quickly. So if you are looking for an app to sync orders between Amazon and Shopify, then I highly advice to try this one out. Lastly it also works for all of the marketplaces on Amazon.

Scandinavianbiolabs.de
Denmark
8 days using the app
Edited June 17, 2021

Salestio is now a critical part of growing my business and I've come to rely on it within a short period of time. There's been a few teething issues, but the support team have been outstanding by replying very quickly and deploying fixes within 24 hours. Overall I would recommend and I look forward to exploring the eBay functionality when they add it.

SatNavWorld
United Kingdom
2 months using the app
Edited October 14, 2022

A few hiccups to start but the developers are very keen to please and addressed issues extremely quickly. I am currently only using this for Etsy orders which I am aware is in beta, but willing to be along for the ride based on my interactions with Alex.

Lil Monsters Bird Toys
United States
21 minutes using the app
Jetlic replied October 14, 2022

Thank you very much for your review. This means a lot to us!

If will have any questions or need help, you can always reach out to us and will be happy to help.

May 20, 2023

Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.

Kochere Coffee Co.
United States
5 months using the app
Jetlic replied July 11, 2023

Thank you for your positive feedback. We're thrilled to hear that Salestio has become your go-to solution and that our support team has been able to assist you promptly. We truly value our customers' input and are committed to continuously enhancing our app based on your needs. Your endorsement is greatly appreciated, and we look forward to continuing to serve your business needs.

Edited August 31, 2021

I had several issues trying to link my shopify and amazon stores. The team at Salestio was very helpful and worked with me to get everything updated.

Chuck E. Cheese Store
United States
14 days using the app