Sam Shipping Protection Suite

Great app, and honestly the best shipping protection app I've found. It does exactly what it's supposed to do, and it works perfectly for stores selling in different markets and languages, which is a big plus for me.

A lot of my customers add the protection at checkout, so it's been very good for increasing AOV, and it doesn't get in the way of the buying experience.

Support is also excellent. I ran into an issue and Wilson and Felix fixed it very fast. They're responsive, helpful and clearly know their product.

I'd recommend it to any Shopify store owner.

Good app with plenty of options, especially for free use. The support team replies quickly.
I even requested a few customizations for some elements, and the team implemented them perfectly in a short time.
Thank you!

So simple, so easy to install. Great options to place the widget where you see fit at the bottom of the cart. We're already seeing high conversions and the free text field allowed us to add some extra value option like "Express re-delivery for lost or stolen goods in transit". You can upload your own branded icons and also easily check which orders have gone through and revenue attatched to it. It's good to quickly be able to see if higher average orders allow for higher protection fees. Highly recommend adding this and giving it a go. We aren't seeing drop off in conversion rates overall either.

A really good app that helps enable customers to purchase parcel protection. Support from Wilson has been fantastic, he took his time to understand my problems and fix the issues straight away whilst I was on chat to him, that level of service is fantastic. The app is super easy to use. Go download it now so your customers can benefit from it. There's future updates to come which I look forward to.

Really like this app, does what I need and Wilson help me fast to remove branding, only few minutes. I setup most already just problem with watermark and he fix quick. I don’t know why this app not more popular, it works same like other apps that cost money. Deserve more people using it.

Blazing quick assistance that covered nearly all my needs. I moved to this app after the old one priced itself out of reach. It delivers on the same capabilities and has been genuinely useful. The support and overall service are excellent, and the app runs seamlessly. I had doubts at first, yet it blended effortlessly with my setup.

This app does exactly what I need it to do!

The Shopify basic plan does not allow for automatic shipping rates from 3rd party couriers, and I needed to be able to add a shipping insurance option based on order value. This app does exactly that and is customizable according to your store design.

Support (I spoke to Wilson) is very helpful, quick and friendly!

Our previous app for Insurance had a number of major issues which the app developer couldn't resolve (Insureful) so we were on the lookout for a replacement. Luckily we came across this app and it provided us with a fantastic working solution that suits the needs of our store not to mention how helpful and responsive Wilson was in answering any questions promptly. Wouldn't hesitate to recommend using this app for your store :)

ok no problem , the app and customer service is good

Great app and very easy to use. The setup was smooth, and the support team responded quickly whenever I had questions. The shipping protection feature works exactly as expected and gives customers extra confidence during checkout. Highly recommended!