Reviews (55)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 25, 2026

Honestly one of the easier wins we've added to the store. Very simple to get set up, and once it's on you can mostly forget about it. Our CX team has been super happy since claims stopped landing in their inbox. The SavedBy team is very supportive too if we have any questions at all. Very happy over here!

Sip Tequila
United States
About 1 year using the app
August 25, 2026

We switched from Route to SavedBy after Route's support went downhill. SavedBy has not only been a financial benefit, but the personal handling of cases and responsiveness of the team have been absolutely awesome. We highly recommend SavedBy!

The Hemp Collect
United States
About 1 year using the app
July 20, 2026

This is our third package protection app that we have tried and so far we are loving the experience! White glove implementation, prompt customer service, works perfectly with our subscription app... no issues for us or our customers. We highly recommend SavedBy!

Bread SRSLY
United States
3 months using the app
September 3, 2026

Fantastic - a very can do attitude who want to help and do their best for the client to get the most out of their service, which is not always common in b2b businesses! Highly recommend :)

Sweet Bee Organics UK
United Kingdom
Over 1 year using the app
August 31, 2026

The team at SavedBy are a great group of folks to work with and their service is outstanding!

My Patriot Supply
United States
10 months using the app
August 27, 2026

Exceptional customer service! They’re always available when I need help looking into an issue and are quick to help get customer orders resolved. Highly recommend!

The Caviar Co.
United States
Almost 3 years using the app
August 25, 2026

Saveby has been a great add-on to our customer experience. Not only does it save our customer service team time, but the team is also incredibly responsive and helpful!

The Skinny Confidential Shop
United States
Over 1 year using the app
August 25, 2026

SavedBy has been a great partner for us — their team is incredibly responsive and always quick to jump in when we need help. It's clear they genuinely care about our success, not just the software.

Beekman 1802
United States
4 months using the app
August 25, 2026

Can't recommend the SavedBy team more. They're so friendly and responsive and have been amazing to work with. App is easy to use and has made insurance for our shoppers a breeze!

CAVI Caviar
United States
8 months using the app
August 21, 2026

Best place to take care of your packaging issues. Real people helping you so you can focus on your business and not post delivery problems. 100 / 100 recommend!

LaBellePerfumes
United States
Over 1 year using the app