Avada Accessibility ADA EAA

I haven't had this app for long, so I cannot give a review for the longevity of it, but I did find the chat helpful and they fixed things on my website I didn't even know were wrong and made sure to keep my branding. They gave me the peace of mind in knowing that my website is more disability friendly now.

I was using a different ADA app for a while and wasn't happy with it. I searched for another one and came across Avada. It has been wonderful so far. It was easy to install and set up, and it has all of the features I was looking for. I had a slight issue with one of their services not working for me, but I reached out for help and was able to get it resolved very quickly. I am very happy with this app.

So far so good - Olivia from support helped to solve issues with in depth evaluation. Overall app is really cool, it should meet any expectations.

While yes, accessibility features are not often used it's better to resort to app like this one to make sure its constantly up to date.

Recommended!

New to using the app.So far, so great. Their customer service team is excellent. Hena has been super helpful!

Support was really helpful.

From start to finish, the install was easy and the amount of support from Iris and the team were above our expectations. This is a must have to ensure all guests can have an enjoyable visit to your website.

Fast and friendly help from Avery! Thank you!

Hena was able to get me up and running instantly and she was so great to work with! I love the app, and the customer service is great

Iris has been incredibly helpful, patient, and kind throughout this process. She took the time to explain things clearly, answer my questions, and help me feel comfortable with each step. What started as an overwhelming experience became so much easier thanks to her support. This has been one of the best customer service experiences I’ve had, and I genuinely appreciate her care and attention. Thank you, Iris!

This app has been a game changer and life saver in more ways than one and I’m so grateful that the team behind this is willing to help where I struggle or lack knowledge. It also has brought me peace of mind. Olivia was super communicative and helpful of what needed to be done and how long things would take, with a wonderful attitude to match. Thank you to the lovely team!