Avada Accessibility ADA EAA
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Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this tool makes ADA/WCAG/EAA compliance easier and reduces legal risk. It scans stores, flags issues by URL, explains risk levels, and gives clear, non‑technical fixes, with some reaching full compliance. The widget is professional and highly customizable to match branding and languages. Merchants value automated audits, positive customer feedback on accessibility, stable performance, responsive live chat support, and fair, startup‑friendly pricing with a useful free tier.
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Words can't express how amazing this company is. The support they provide and the patience they have for all the questions I had was beyond exceptional. Thank you so much for helping me with getting my site ADA WCAG compliant. I sincerely appreciate your help and a huge shout out to Ethan, Kevin and Iris. You all have made this experience phenomenal.
I only downloaded this app for my Shopify store this evening and the tech team is already working on my site because my rating was not as high as I wanted it to be, and the issues were not something I would be able to help myself with. It was really easy to reach out to them and the communication has been great. Before I looked at my report, I was able to implement the app into my website on my own. It was really easy and efficient. Would definitely recommend to anyone, but especially people who are new to having a website and want to make sure they're ADA compliant.
I used the support feature and Pamela answered all of my questions very well and in-depth. I like the scan feature with shows what is not compliant so that you can go in and fix any issues.
Amazing support and in particular specialist Hena
If you are looking for an app to start working on optimizing your website's Accessibility, look no further. Super easy to set up and install and looks great. Also has a built-in tool to scan your site for accessibility issues. I worked with Ricky to help unlock a few features and get more reporting and he was so fast and helpful. Can't recommend enough!
nice app and nice customer support thanks you Avery for the fast service
We recently switched to the SEA Accessibility app after realizing our old widget wasn’t addressing some key accessibility issues on our site. Tobias was amazing throughout the whole process. He not only taught me the ropes of how to use the app effectively but also helped identify and fix a few lingering problems that we didn’t even realize were there. The level of support has been outstanding, and it’s clear that the team really cares about making accessibility straightforward and effective. The app works smoothly, looks clean on the site, and gives us peace of mind knowing we’re offering a better experience for all visitors.
The app works well and does exactly what we needed! We reached out for a quick change and the support team responded immediately and handled it with kindness and efficiency.
Only downside is that it needs to be installed separately on each store, with no multi-store plan — but overall, a solid tool we’re happy to use.
Avery was fantastic in helping me with a request for my store. She immediately understood my needs and resolved the issue quickly. The app itself is very easy to set up and use. My only feedback is that the impression numbers climb very quickly. I am not sure if that means customers are simply viewing the widget on my site or actually clicking on it. It feels like the first, which pushes you toward a paid plan faster than expected. That aside, both the app and the support team, especially Avery, made the experience smooth and enjoyable.
This app did not work for us. Customer service. Could not help us fix some of the issues that we had. They just kept giving us the run-around. They informed us that we need to talk to our Theme developer.
Hi Chris,
Thank you for taking the time to share your experience. We're sorry to hear you had difficulties using the app and that our support didn't fully resolve your concerns.
We’d like to clarify that, at this time, our app is able to detect accessibility issues in themes, but it doesn't include functionality to directly fix theme code. To ensure your store’s safety and avoid the risk of breaking any parts of your theme, we are cautious about making changes to theme code. Instead, we aim to provide detailed, step-by-step guidance so you can address these issues safely.
We understand that not every merchant has access to a developer or technical support. Based on your feedback and to better assist, we've sent you a follow-up email. Please feel free to reply, and our team will do our best to help you further.
Thank you again for your feedback – it helps us improve our app and support!