Seal Subscriptions App
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Reviews (3,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with a clean, intuitive interface for both admins and customers. It’s praised for strong value, a generous free plan, and scalable paid tiers. Many use it long term for subscription boxes, refills, and services, citing reliable recurring billing, flexible rules, and seamless Shopify integration. Support is frequently described as fast, responsive, and open to feature requests.
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THIS APP CRUSH MY THEME!!! this app updated on weekend and i gave to creat a new redo all my page!!!
Hi,
I am sorry to hear that you had issues with the app.
The app doesn't and didn't make any changes to any of your theme files automatically without your authorization. All changes to the theme files have to be manually triggered by you through the app settings (installation section). Even when these changes are made, the app first makes a backup copy of edited files.
I have checked your theme and it seems that the app didn't make any changes to your theme files. It could be that some other app made changes to your theme over the weekend.
We have contacted you over the email and I hope that we will be able to help you resolve this issue.
Regards,
Seal Subscriptions team
The only reason I didn't give Seal a 1-star review is because they might be the only subscriptions app that doesn't take a percentage or sales nor do they charge more just because we're on a higher-tier Shopify plan. However, this app lacks greatly with analytics. Have to do a lot of digging for super basic, mostly not unusable analytics. There are bugs with their PageFly integration whereas the discount values aren't matching up. Issues with Shipstation integration for prepaid plan: doesn't create subsequent orders and reference them to subsequent Shopify orders. This app hasn't evolved much since we started using it earlier this year. Hardly any customer support, certainly no live support. You really get what you pay for with this app. We're looking into using a competitor now. Needs a lot of UX improvements for us to stick around.
Hi, We have sent you an email yesterday to help you solve these issues and help you out :) We are still waiting for your reply :)
Can you please check your inbox for an email coming from support@sealsubscriptions.com and send us back an email so we can help you out?
Thanks :)
Works well on the backend, but it doesn't allow for automatic recurring subscriptions which defeats the purpose for us..
Updated: The application worked fine, but it didn't work for what I wanted to accomplish. I will try the app again when the update occurs in mid-January when I was told they will roll out fixed price discounts. The app is good, I'm just disappointed because it didn't work at this moment. Old: Installed the application and just needed a fixed price discount amount. You can only do percentages. Tried to circumvent by creating a Shopify Discount code for the fixed-rate amount, but received a "discount code isn’t valid for the items in your cart" - I'm not sure if this is a Shopify issue or app issue. Will continue working on it to figure it out.
Specific Product Page:
https://www.petzpaws.com/products/petzpaws-ez-clean-towelette
Hope I receive a solution from Seal Subscription - trying to roll this out asap.
Thank you,
Brian
This would be an awesome app if we could use our third party payment provider (Authorize.net) for subscription orders. We set it up with the understanding that it worked across other payment providers, including Paypal, sadly, the cart shows the customer that the payment function is broken when they have a subscription item in the cart. No way to collect money for the order unless its Shopify processing.
Hi,
As mentioned, the auto-charging subscriptions can currently only work with Shopify Payments or PayPal Express. This is a limitation that is present on all subscription apps.
However, our Seal Subscriptions app has an option which allows you to use it in recurring invoices mode (where you don't automatically charge your customers). This recurring invoice mode supports all payment methods that you can set up in your shop.
If you have any questions, please contact us at support@sealsubscriptions.com.
Have a great day,
Seal Subscriptions team
Great app for our business doing coffee subscriptions!
Just a heads up that some wifi routers may block you from using the app online. We got a new router recently and now have to use the app via cell phone using our data. Customer service was helpful but wish this wasn't a hiccup.
Hi, I just want to let you know that we have resolved the issue with the router that you have :) This means that you can now access the app through your router again :)
Seal Subscriptions is a very user-friendly subscription service. The customer service is always quick, professional and very helpful. Thank you, Henry!
Getting nearly perfect. Great support and app but 2 warnings:
1. product text on your subscriptions does not update when you update your store products. If you have a spelling error or clarify a product description, your subscription test does not update. Needs to be a toggle/option to push this to subscriptions.
2. Not yet possible to offer the same product as auto-pay or invoice (featured is planned in future). You must create the product 2x in your store which is confusing to customers and messy for inventory management. Other apps offer the customer to choose between these options, we get many customer complaints about this feature missing.
I just used the app for the first time last evening. It was fairly easy to set up my monthly subscription.
Works as described, few glitches during first set up, but with their help we managed to make it work.
