Seal Subscriptions App

Seal Subscriptions App

Reviews (3,147)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with a clean, intuitive interface for both admins and customers. It’s praised for strong value, a generous free plan, and scalable paid tiers. Many use it long term for subscription boxes, refills, and services, citing reliable recurring billing, flexible rules, and seamless Shopify integration. Support is frequently described as fast, responsive, and open to feature requests.

September 7, 2021

Easy to use and very intuitive. It desperately needs the ability to give free shipping to some subscribers and not others so that we could easily run promos. I figured out a way around that, but it will require way more work from me. For that, I give it 4 stars.

Milkglass candle
United States
About 13 hours using the app
Seal Subscriptions replied September 7, 2021

Thank you for your review. You can set up free shipping with "Delivery Profiles" in our Seal Subscriptions app. The delivery profiles allow you to set up specific delivery profiles which will be applied only to specific subscription rules.
If you have any questions about that, you can just send us an email to support@sealsubscriptions.com

Have a great day,
Seal Subscriptions team

December 6, 2021

This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.

Good Jamu
Netherlands
6 months using the app
Seal Subscriptions replied December 6, 2021

Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing.
Let me know if you have any questions about this on support@sealsubscriptions.com

Regards,
Henry

February 15, 2022

We use this app to help us do monthly membership fees for several groups that we run. It has been really flexible, allowing us to set up variants and charge separately for each one. It would be helpful if they had more help documentation but with a little experimentation, we've been able to figure out most everything we wanted to accomplish.

Collision Advice Legacy Group
United States
9 months using the app
Seal Subscriptions replied February 16, 2022

Thank you for your review :) We are happy to hear that you like the app.
We are working on adding more video tutorials and documentation to the app, so that it will be easier to figure things out :)

March 1, 2022

I think this app is great and services a lot of what we want and need out of a subscription service. My only drawback is you don't hear back from customer service for a few days as it is only through email. There are a lot of topics covered in the help/faq segment of the app, but the app itself is so complex, it is easy to get confused. Either way, very grateful for this as it has provided exactly what we have been looking for even if it takes some time to get everything just right.

Ugly Mug Coffee
United States
5 months using the app
Seal Subscriptions replied March 1, 2022

Thank you for your review :) We are happy to hear that you like the app. Also, we are working on expanding our support team, so that we will be able to reply to your queries much faster :) Thank you again :)

June 7, 2023

This is a great app, and the customer service is phenomenal. Their simple platform has allowed my business to get off the ground. Because of their free model, it's given me time to grow, and I will be sticking with them for the paid model when I need more functionality.
The UX is not always intuitive, and the support documentation is limited. Once they build that out, this app will be unstoppable.

Isolation Coffee
United States
12 months using the app
Seal Subscriptions replied June 23, 2023

Thank you for your review and for constructive feedback :) We are working on improving the UX in the app and we will also be expanding our support documentation.

Thank you for using our app :)

Edited March 31, 2023

Very Useful App, i like the simple operation and the simple creation of subscriptions. this app is a great thing, I am very happy with it. Love it after 2 years using, in my opinion the best subscription app on market!!

Black Label Coffee
Germany
Over 2 years using the app
May 7, 2020

This app is easy to install and Henry is very responsive. The app worked right away but I needed help with some formatting, Henry was fast and his directions were clear. Easy peasy.

Green Life Trading Co.
United States
About 21 hours using the app
May 25, 2020

We needed to offer the option of a subscription to the few customers that had been requesting. The volume is not high, so we didn't want an expensive monthly solution for a few orders. Seal Subscriptions is just what we were looking for, and Henry was very responsive and helpful when we could not figure out how to add the code into our particular theme. He got it up and running and answered all of our remaining questions. We have very high hopes for building our subscription business with this tool.

KINE INDUSTRIES, LLC
United States
2 days using the app
May 26, 2020

Works great! My site is a bit complicated, so the coding needed to be fixed a little. They used staff account and fix the issue within 5 mins. SO HAPPY! Add the App, you'll be happy you did!

WOWCREAM.jp
Japan
About 2 hours using the app
August 10, 2020

The features of the app work amazingly well and customisation is straightforward. Customer support is prompt and highly effective - it is even better than Shopify Support! I would not go further when looking for a subscription feature in my webshop. Can't wait for Shopify to release the Checkout App Extension to have the full subscription experience!

Het Klaverblad
Netherlands
26 days using the app