CWILL(Trustoo) Product Reviews
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Reviews (1,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up, intuitive, and visually appealing, with flexible, customizable review widgets. Support is frequently praised as fast and hands-on, often fixing issues directly and helping migrate or recover large numbers of reviews from other apps. Features like multiple widget placements and discount incentives for written or photo reviews are seen as effective for collecting reviews and adding real value to their stores.
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Really happy with the app and the support I received. I needed some help getting everything set up correctly, and the support team was very helpful, quick to respond, and made the whole process easy. Everything is now working exactly as I wanted. Great app and excellent customer service. Highly recommended! Thank you Jensen
The App was to heavy and made my sore too slow the Files where about 780KB and it renders every time your page gets refresh and also it doesn't reload on background it gets load with the website itself that makes website slow.
Hello! My name is Pia, and thank you so much for taking the time to leave us a review. I’m sorry to hear that it wasn’t working as expected with your store. We would appreciate the opportunity to look into this issue further. I have sent you a message via WhatsApp and email, and I hope you will have a moment to chat with me soon. :)
This App is great. Lots of great features and widgets to display customer reviews in various locations throughout the site. Their staff is also super friendly and always willing to help any time we have questions or special requests. Their features which allow for discounts for reviews/photo reviews have also been especially beneficial to us.
Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!
what i like about this app is that it is customizeable, did come across challenges was not being able to import reviews from other apps so their chat bot was able to help with the template provided. overall the aesthetics on the store look nice and well-presented
Thanks a ton for your feedback! We're grateful for your review and excited to keep exceeding your expectations.
Great app and great support!
I accidently deleted a product with 99 reviews. So I recreated the product and asked if the reviews could be restored.
Faith said, let me look. And yes within a few moments, my reviews were back. I am so, so happy. Thank you Faith.
Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!
Excellent help! Quickly solved my issue. Thank you!
Shan was great! Helped me solve a simple problem that will add real value to my business and had patience as it was an obvious fix but she was still very polite.
The customer service representative was very patient and helped me solve the problem; she was very professional.
Faith was very reactive and quick to resolve my glitch
Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!
A quick and accurate response on my issue
Thank you
