CWILL(Trustoo) Product Reviews

CWILL(Trustoo) Product Reviews

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Reviews (1,580)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    1.5K
  • 2% of ratings are 4 stars
    25
  • 0% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    18
What merchants think

Feedback submitted

Merchants describe this app as easy to set up, intuitive, and visually appealing, with flexible, customizable review widgets. Support is frequently praised as fast and hands-on, often fixing issues directly and helping migrate or recover large numbers of reviews from other apps. Features like multiple widget placements and discount incentives for written or photo reviews are seen as effective for collecting reviews and adding real value to their stores.

September 3, 2026

Really happy with the app and the support I received. I needed some help getting everything set up correctly, and the support team was very helpful, quick to respond, and made the whole process easy. Everything is now working exactly as I wanted. Great app and excellent customer service. Highly recommended! Thank you Jensen

Sportura
Norway
1 day using the app
July 26, 2026

This App is great. Lots of great features and widgets to display customer reviews in various locations throughout the site. Their staff is also super friendly and always willing to help any time we have questions or special requests. Their features which allow for discounts for reviews/photo reviews have also been especially beneficial to us.

Youtop Optical
China
Almost 4 years using the app
CWILL replied July 28, 2026

Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!

July 17, 2026

what i like about this app is that it is customizeable, did come across challenges was not being able to import reviews from other apps so their chat bot was able to help with the template provided. overall the aesthetics on the store look nice and well-presented

K9 Command Gear
Australia
About 2 hours using the app
CWILL replied July 22, 2026

Thanks a ton for your feedback! We're grateful for your review and excited to keep exceeding your expectations.

July 18, 2026

Great app and great support!

I accidently deleted a product with 99 reviews. So I recreated the product and asked if the reviews could be restored.

Faith said, let me look. And yes within a few moments, my reviews were back. I am so, so happy. Thank you Faith.

Kroeshaar
Netherlands
About 1 year using the app
CWILL replied July 22, 2026

Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!

October 6, 2026

Excellent help! Quickly solved my issue. Thank you!

Gordon & Li Li
United States
About 2 years using the app
September 9, 2026

Shan was great! Helped me solve a simple problem that will add real value to my business and had patience as it was an obvious fix but she was still very polite.

Out of Office
United States
9 months using the app
September 8, 2026

The customer service representative was very patient and helped me solve the problem; she was very professional.

SALI
Hong Kong SAR
About 1 hour using the app
August 21, 2026

Faith was very reactive and quick to resolve my glitch

AINAH
Canada
9 days using the app
CWILL replied August 25, 2026

Thank you for your wonderful review! We’re thrilled to know you had a great experience. We look forward to serving you again!

August 1, 2026

A quick and accurate response on my issue
Thank you

Gem Items
India
21 days using the app
July 16, 2026

I've been using TrustWill for a year now and it is amazing so far, and thanks for the customer support for the quick response

Denovo Jewels
United Arab Emirates
About 2 years using the app
CWILL replied July 22, 2026

Thank you for the lovely review! It’s always a pleasure to hear from our customers. We’re here for you anytime!

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