CWILL(Trustoo) Product Reviews

CWILL(Trustoo) Product Reviews

Reviews (1,580)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up, intuitive, and visually appealing, with flexible, customizable review widgets. Support is frequently praised as fast and hands-on, often fixing issues directly and helping migrate or recover large numbers of reviews from other apps. Features like multiple widget placements and discount incentives for written or photo reviews are seen as effective for collecting reviews and adding real value to their stores.

April 8, 2026

Multiple issues in finding the requirements, no support on time and their is strong misconfiuration inbetween reviews and store reviews

Ghodke Sweets
India
About 3 hours using the app
CWILL replied July 22, 2026

Thank you so much for your review! We truly appreciate your feedback and we are determined to know more about your concern and look for a solution for you. Kindly check your email for our earlier message.

February 22, 2024

The customer serv. rep was great, but the app cannot import by touch of a button reviews from the Shopify Reviews App I am using now. You can use a csv file, but you have to use their template which is too complicated. I will look for an app that you simply choose your store (Eg Shopify, in my case) and it imports all your reviews up to date.

Oceanpointe Distributors Corporation
United States
27 minutes using the app
CWILL replied February 23, 2024

Hello Oceanpointe Distributors Corporation,

Thank you for taking the time to share your experience with us. We're thrilled to know that you found our customer service representative to be excellent. However, we sincerely apologize for any inconvenience you faced during the import process of reviews from the Shopify Reviews App.

Your feedback regarding the import process is incredibly valuable to us, and we assure you that we will carefully consider it as we continue to enhance our services. If you have any further questions or require additional assistance, please don't hesitate to reach out. We're here to support you in any way we can.

Please, kindly contact us and we will help you with your CSV file and import problems for sure. We will make sure that you will have the best experience with our app. Also, please let us know how we can acquire your full trust and earn a 5-star from you. We will surely hear your thoughts. 🙇

Best regards,
Trustoo Team

December 16, 2025

Good

Shopwise
Italy
5 months using the app
May 28, 2026

ビタミンラッシュ公式ストア
Japan
12 months using the app
December 27, 2024

Wonder Select
China
12 days using the app