Reviews (510)

Overall rating
2.6
Counts per rating level
  • 51% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
October 12, 2023

When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.

RAGS.com
United States
5 months using the app
Shopify replied February 23, 2024

Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

September 14, 2023

Just shows a bunch of useless analytics with almost zero actual features. Just made a simple function SO complicated. Realized I HAD to use Chrome just to access basic tags on Shopify that I pay over a hundred dollars a month for? And when I finally got SOMEthing to work, it doesn't even function like I need it to. The help documentation is overly confusing and doesn't apply to my business. Get some help videos showing different use cases.

chickpea magazine
United States
About 1 year using the app
Shopify replied September 18, 2023

Thanks for taking the time to write your review. Regarding using Google Chrome for your tag filtering: If this is referring to the experience on your online store, then it's likely an issue with your theme or a third-party app preventing filters. The Search & Discovery app changes which filter types your store can display, but the interactive filters are completely owned by your theme. We've seen a number of cases where the theme is coded fine, but a third-party app causes different behaviour in different browsers. If this issue persists, we recommend contacting Shopify's Support to help you out. You could also try troubleshooting yourself by either disabling apps or changing themes to see which is at fault.

August 27, 2023

-It is no longer implemented on my website
-You should be able to not include certain tags
-You should be able to make the filter bigger on the left

Tice Nits
Belgium
7 months using the app
August 21, 2023

When adding products under 'Edit product recommendations' section I would like filter options. At present search results include archived and draft products without any indication of status. It's only once they're added that a you're warned eg. "Archived products won't appear as a recommendation". This makes it very slow to find relivant products.

Made Good
New Zealand
About 9 hours using the app
August 15, 2023

The search & Discovery app is pretty easy to set up and navigate. User friendly making it easy to set up the navigation and filtering options.
I like the product recommendation segment that allows you to select products as recommended add on. The reporting/analytics is also a great feature allowing you to adjust the recommendation options as needed.

Kaotic.au
Australia
4 days using the app
August 22, 2023

Should not need availability as an extra filter! If you go to a collection page and filter products like clothes by size, ONLY products in stock should show. Adding an extra availability filter just adds confusion and is very bad UX. OK if you want to show out of stock products this could be a backend option, but as standard the app should only filter in stock items.

Lilly and Sid
United Kingdom
2 months using the app
Shopify replied February 23, 2024

Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

August 11, 2023

It doesn't even load any more after the recent updates!! What is wrong? It used to work well. Now I cannot even open the app page! I uninstalled and installed again to no avail.

iCowhide UK
United Kingdom
3 months using the app
August 4, 2023

I wrote a review earlier with a rating of 3 because I had thought the app to be too limited. However, I came back to fix that rating to a five.
This app. is a lot better than I had originally thought. The only pointer I would give to anyone who is having issues is; to make sure that your product types are filled out, color, sizes, etc. on your end. Once you do that, this app. will work smoothly like butter!

Mischa Lottie
United States
10 months using the app
Shopify replied August 7, 2023

Thanks for the review - we're glad to hear you're finding the latest updates useful to your business :)

August 6, 2023

This app doesn't delete old Color variants. More empathically, I deleted all Color variants from all products, and when I tried to create a new Color filter with new Color variants, the old colors keep pre-populating., colors that don't exist anymore. It appears that the old Color variants are still cached somewhere in the app. In addition to that, the Color filter appears to be buggy in that some Color variants may appear (but there are not visible, only you can see the name if hover over the Color filter area. Very weird and strange behavior from this app.

Hotteberri
United States
8 months using the app
Shopify replied February 23, 2024

Hi there, we were able to track down what was causing this bug for some shops and it is now resolved. Thank you for taking the time to review the app :)

July 5, 2023

The app is awesome for creating filters and recommendations. Only wish there was a way to have the Search & Discovery app for offline products and/or on the Shopify POS.

The Shag Store
United States
5 months using the app