Shopify Search & Discovery

Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

This definitely helps you select products that can compliment each other, like outfits, etc. Let's me feel like I have first hand in promoting combinations in my clients tastes.

A little cumbersome to use though:
- The search results window is fixed on the page and covers the product you are selecting complimentary prods for. It would be much easier if I could move that results list over to the side and eyeball possibilities
- Search results show all status' of products. Don't see if they are eligible to display or not until you add them to the products list.
- Would love if the display of complimentary products had option to suppress the product title and display a line grid of the first 3-4 recommendations. It would show there are more than just one suggestion. The '>' isn't always noticeable. Just making more work for the customer. Apps need to make things clear for them.

Could be enhanced just a little for big paybacks

The limit of 25 filters allowed to be displayed is not enough. Our store needs to display more filters

Amazing app. Although I really wish the 'grouped values' didn't have a threshold of 50, have found this extremely limiting

This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords

Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop!

Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case.
1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually.
2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.

Veru good app but the Shopify support is not on par with the rest of the apps on from the app store.
App devs are helping with app installation and customization but Shopify help is redirecting to public resources. Well, we won't need support if we could find our answers in public resources.
There is not even a support email where we can answer questions!

My question: how we can make the filters sticky on the default Shopify Dawn theme.

If you filter a size the results will show all products which has at past that size whether in stock or out-of-stock. This is bad customer experience , a common sense is that if someone if filtering out a particular variation ( size, colour, etc.,.) why would he be shown OOS products ???? It can be solved by simply preselecting Availability filter but that function is also not available in the app. I hope shopify listens and fixes this as this is a very common problem.

I like the app but when we transferred to the new Shopify 2.0, we lost all of our tabs that made the related products look at a collection that we wanted to be associated with that product. There needs to be an option in the recommended products section that lets you link to a related collection of products, rather than having to add each related product separately. It gives you a general selection of related products by default, but our recommended products were more tailored prior to having to use this app. We have individual colour products and want to be able to have products of the same colour relating to the assigned product. (old style, we set a tab in the product settings to see the collection of other colour related products) - new system link: you have to link individual products that relate and it is super time consuming.

This app has glaring design flaws and limited functionality. I should be able to create filters using specific tags that are relevant to certain collections, but there is no way to remove tags from the list OR choose a collection to display that filter on. So, what is the point of this app?