Reviews (1,261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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Helpful support team and good app
Thank you for your review! We're delighted to hear that you've found our support team helpful and that you're pleased with our app.
If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Best wishes,
Searchanise team
Very happy with the app. Works accurately and fast. Customer service has been great too. Highly recommend.
Thank you for this kind review! It makes us happy to see you enjoy both our features and our support. Feel free to contact us with any questions.
Best wishes,
Searchanise team
Terrible support, terrible app. Firstly the app never picked up any of our branding colours, so had to spend over an hour of my time manually adding them in multiple places and then testing on the front end. The results returned were poor and inaccurate. The results page showed some weird narrow block of two product columns on desktop with no setting to say three columns. The filters with metafields simply did nothing on the front end despite all my products having metafields. Absolute waste of my time and having sent 5 emails to your so called support team and only one answered, I decided to uninstall and look elsewhere. Don't bother replying with the standard "Please contact our support team" because I certainly will not and would be another complete waste of time since you rudely ignore emails anyway!
Hello,
After checking your ticket and all the emails we received from you, we can say that we sent you replies with an average speed of 53 minutes. We were never ignoring you, we needed some time to look into your problems to find a solution. Sadly, it wasn't fast enough for you and you continued our communication using inappropriate language (profanity) and insulted our support agents. In the end, we saw you uninstalled our app so we didn't get a chance to help you, unfortunately.
We are always here for our clients and we're eager to help with all the issues they might face with our service. We are sorry this whole situation ended up this way.
Best regards,
Searchanise team
I'm very impressed with Searchanise and how it has improved my online store. The software is easy to use, fast, and customizable. It has helped me increase my conversions and sales. But what really stands out is their customer support. They are always responsive, helpful, and friendly. They go above and beyond to solve any issues and answer any questions. They are the best customer support team I've ever dealt with. I highly recommend Searchanise to anyone looking for a powerful and reliable search solution for their e-commerce site.
Thank you from the bottom of our hearts for your awesome review! It always feels amazing to see that not just one but several aspects of our app meet your needs. That is nothing but a motivation for us!
We will make sure to keep it up!
Best wishes,
Searchanise team
Amazing app and support, it works really well even on a huge amount of catalog like we have, highly recommended.
Thank you for this nice review! We're happy to see that Searchanise works well with your catalog size and that our support team meets your needs. Feel free to contact us with any questions.
Best wishes,
Searchanise team
Very useful , great application! :)
They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.
Just installed this App - it looks great! We've been having customers searching for products we carry, but they've been making typos (spelling, etc.) - this App seems to fully resolve the problem and more!
I have been using the Smart Search Bar & Filters by Searchanise for several years and they have made some great improvements. I hope that they can continue to improve the software. Support has helped me resolve several issues in a timely manner.
BuyExcelTemplates.com
Hello,
Thank you for taking the time to share your feedback with us. We are very sorry to see you dissatisfied with our app.
As far as we can see, we sent you a reply via email where we requested access to your store for investigating and fixing the filter counts issue. If the problem still persists, we will be glad to hear again from you and finally fix it.
All we want is for you to successfully use our app and benefit from it.
Best regards,
Searchanise team
Very useful and well made app!
