Reviews (1,261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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Support takes too long, and lately this app is making too many issues, now its completely not working,
Thank you for your feedback. We are sorry to hear you are frustrated with our service and hope this won't happen in the future. However, we see that our team has replied to your request within our standard response time limits - 24 hours considering the time zone differences. Please note that all support tickets are processed in the order they are received and prioritized accordingly. We are happy to address any difficulties if you could please specify what is wrong. We see that Searchansie works properly in your store without any issues at the moment.
This app very helpful
Thank you for your feedback! We're glad to hear that you find our app helpful. If you have any questions or need further assistance, please feel free to reach out to us.
Best regards,
Searchanise team
Excelente aplicación y gran capacidad de personalización. Además te permite ir escalando según las necesidades.
Very good app so far. I'm also really happy by the way the customer support team solved the issue I had on installation. I recommend this app.
Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.
Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.
Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!
Best wishes,
Searchanise team
Thank you for your positive review! We appreciate your support and are glad you're having a great experience. Please don't hesitate to reach out if you ever need anything.
We appreciate your positive feedback! We are delighted that you are enjoying Searchanise. Please don't hesitate to reach out if you have any questions.
Best wishes,
Searchanise Team
Thank you for the 5-star rating! We're thrilled to know you're satisfied with our app. Feel free to reach out to us with any questions. We are always glad to help.
Best regards,
Searchanise team
Thank you for this high rating! We truly appreciate your support. We will do all we can to keep up the good work! Feel free to contact us again with any questions.
Thank you for this high rating! We truly appreciate your support. Feel free to contact us with any questions.
Best wishes,
Searchanise team
