Searchanise Search & Filter

I installed Smart Search after not having such a good experience with another more expensive search app. After installing the Smart Search app, it didn't automatically match my themes styling. I reached out to the Smart Seach support team and over the course of a couple of weeks and my constant emails they worked tirelessly to style the app, perfectly as I wanted. I can't rate them highly enough. The app as well as looking good also performs very well and I particularly like the fact that it automatically re-indexed your store's products, behind the scenes every 10 minutes. The price of their app is also lower than some of its competitors. So I highly recommend the app and its support team. UPDATE - October 2022. Been using the app for almost a year now. The support from the whole team has been excellent with particular mention to Julia who worked patiently to help me customize the looks and feel of the app with our store. A great app with great support. Thank you and well done!
UPDATE October 2023.
I installed a new theme and needed Searchanise to be styled to match the new theme. I'm very particular and wanted the styling to be 100% pixel-perfect. The Serachanise team were extremely patient and worked tirelessly to make all of the styling changes I wanted until I was 100% satisfied. Their service has been excellent!!! I can highly recommend this app and the team working behind it.
UPDATE March 2026.
Contacted live chat on Sunday morning at 6.30am. To my surprise, someone was available straight away and helped me. Amazing support!

UPDATE: It has now been several years since we first started using Searchanise. This is still a fantastic app. The Searchanise team has continued adding useful features and their support is better than any other Shopify app we use. Our needs have required a few creative modifications due to the size of our product offering, and they have quickly addressed our needs. I still highly recommend this app for the top search bar + widget, side filtering by tag, sorting, SEO and more.

Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product.

In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product.

You can also run many different reports. We run the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future.

Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly.

This app is well worth the money, I don't think we could run our business without it.

Very responsive dev team. Thanks for everything!

The customer service is spot on! They helped when we had issues showing filters on collections and on search. Works great!

Goede feedback en snel, en pas de dingen aan zoals je zou willen.

Hopelijk kunnen we dat doorzetten het komende jaar, want ik ben pas net live.

Maar vooralsnog is dit een goede feedback en actie en reactie die je wilt bij dit soort apps.

Ga vooral zo door.

Great support from Dias, very helpful with integrating the app into our current theme.

1/5 because I uninstalled the app before my billing cycle and they didn't want to give a refund

Excellent customer service. They handled our translation issue from A to Z, with very good insight and detail into why we were getting translation issues. Thanks to the team, and continue to do this amazing work!

The app is working great, it took time to set the filters but their team is really helpful and quick in providing support. Thanks.

The ap is pretty good but the customer support is even better. Damon and searchandise team really went the extra mile to assist with my issue. Highly recommend contacting them if you need assistance - thank you guys!