Reviews (1,261)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.

Edited September 11, 2025

I have a complex issue that's giving me a lot of headaches. I'm glad the support team responded immediately. Stacy helped me analyze the problem, and Paul wrote the JavaScript code to fix my problem. This is a fantastic experience! The support team is absolutely the best!

update 9/2025
After using this app for 7 years, everything's still perfect. I contacted them like very few months just needed some help with customization. Their support has always been knowledgeable and responsive.

SUITS OUTLETS
United States
Over 7 years using the app
Searchanise replied August 22, 2022

Thank you for taking the time to share your experience! Responding faster in critical situations is actually our goal and we are happy to see such positive results. Now we aim to not stop there and keep going to provide the best customer service for our clients. Thank you again for supporting us on our path to this goal!

Best wishes,
Searchanise team

July 11, 2023

Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.

Blue Ridge Overland Gear
United States
About 4 years using the app
Searchanise replied July 18, 2023

Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful.

Feel free to contact us anytime!

Best wishes,
Searchanise team

Edited October 5, 2025

Shocked and saddened by the bahaviour from the company in recent weeks. I signed up for a one year subscription in May 2025 which runs until May 2026, and suddenly I find the admin panel is blocked and they want me to pay more because I am on Shopify Plus?! Well I upgraded to Shopify Plus back in August 2024, so that should have been taken into account when I paid for a year subscription for Searchanise in May 2025... after a few emails with them, the admin panel is still blocked.. I am so angry with how I am being treated by this company. AVOID!

Bluestreak Crystals
United Kingdom
Almost 8 years using the app
Searchanise replied March 30, 2026

Hi,

We’re sorry to hear about your experience and understand how frustrating this situation must be.

You are absolutely right, the issue occurred after your store was switched to Shopify Plus. Please note that applying the correct plan when your current subscription is over would require temporarily disabling our widgets, which could affect your storefront design. To avoid any disruption for your customers, the admin panel was blocked while the widgets continued to function as usual in your store.

We truly appreciate the details you shared in your email communication, your feedback helps us improve and prevent similar situations in the future.

Please let us know if you have any further questions, we’re here to help and will be happy to assist you in resolving this.

Edited February 28, 2026

Excellent software and support. I had an issue that turned out wasn't even from this app, and they still helped me figure out what it was. And the software works great, I can direct a customer to a page based on search phrase, add synonyms, etc and it looks and feels professional and pretty too. Update: now using this app for over a year (maybe even longer i lose track) and support is still easily accessible and willing to help with all my needs. I wanted to do some CSS to match the search results widget to my theme and they have done a great job.

Camo Ever After
United States
Almost 4 years using the app
Searchanise replied March 9, 2023

Hello,

Thank you for your kind review! Our main goal is to offer an answer or a solution to our clients every time we can. That's why it is especially great to help you when it's not within our app's functionality. We appreciate you pointing it out!

It's also a delight to see you're enjoying our product's whole package.

Feel free to let us know if you need anything. We will be glad to look into it.

Best wishes,
Searchanise team

Edited December 5, 2025

We’ve been using the Searchanise plugin for quite some time now, and it continues to prove why it’s still a market leader. The functionality is powerful, fast, and incredibly reliable - exactly what a modern store needs to deliver a smooth shopping experience.

A special thank you to the Searchanise team for their exceptional support. Their customer service is truly flawless: quick to respond, always helpful, and willing to go the extra mile to solve any issue. It's rare to find a support team this dedicated and consistent.

Searchanise remains our top choice, and we’re grateful for the ongoing partnership and outstanding service. Highly recommended!

MOTOVEIKALS 21
Latvia
Almost 4 years using the app
Searchanise replied February 27, 2023

Hello,

We wholeheartedly thank you for this review! It's a pleasure to see that both our support and our product itself left an impression on you.

If any questions appear, please make sure to reach out you us again.

Best wishes,
Searchanise team

Edited July 4, 2025

Great app, especially for the price. Support has been really good for me. It's not perfect, such as the Price Filter only using the lowest variant price (so ignores higher priced variants), and there was a slight decrease in Shopify's site speed but nothing drastic. One feature I'd like to see is a search option for Filters with many options. Hopefully the app team can continue to improve the app and bring more features in the future. Overall it's great and would highly recommend

Update 04/07/25
Had a minor issue with Instant Search that was promptly replied to and fixed by Stacy with a little bit of code added to our theme. Very good customer service when there are any issues or minor adjustments needed

Hobby Figures
United Kingdom
Over 3 years using the app
Edited June 7, 2026

The app is simple to use and super easy to install. At first, just like any new app it may seem intense, but the app allows you to select and configure all the settings you will need to run a great search tool on your site. I moved away from this app and chose another competitor and regretted it immediately. The flexibility and capabilities of this app speaks for itself! Love the way it simply indexes your store products and catalogs. I use this app frequently and update my settings every week to improve my stores search feature.

The support staff is another reason why I switched back. Their support team is on it, and they usually get things resolved on the first try. Love this app and would recommend it to anyone!

Jaterra
United States
Over 5 years using the app
Edited October 2, 2025

****UPDATE 2025 - I still think this is the best search app out there!
****UPDATE 2024 - WE STILL love it!
****UPDATE 2022 - We STILL love it and couldn't run our site without it
****UPDATE 2021 - We Still Love it and the support is still amazing!!! ***UPDATE....We Still love this APP...and the support is great! Update...we have now been using this product for at least 6 months. I must say, we are finding it priceless. Without this app, most of our customers would never find what they are looking for among our vast selection. Great APP!!! We have been testing this app over the past 7-10 days or so and I must admit that it seems to be one of the best ones out there. There is a lot of functionality and ways to tweak what comes up in search. We have A LOT of products in our store, so it is really important that customers can find what they are looking for quickly. I will keep you posted, but so far, so great!

The Black Bow Jewelry Company
United States
Almost 7 years using the app
Searchanise replied November 10, 2025

Thank you for this amazing review! We're happy to see that with various updates to this review, you're still satisfied with Searchanise. It truly means the world to us!

Please make sure to contact us with any questions.

Best wishes,
Searchanise team

Edited August 1, 2024

For me the best search engine, thank you for Nastya for helping me a lot with the fine tuning with the integration to our theme after our update for our Prestige Theme on September 2021 to Shopify 2.0, Tatiana does a very perfect work for the integration of the Searchanise App, very nice communication, and very fast replys __
UPDATE after using the app for one year: Adjustments based on theme updates were implemented within 24 hours, perfect customer service.
__
good looking professional search filter, easy to set, very good customer support!!! very satisfied samakioriginals.com ...after changing our theme, the support is outstanding, always helpful, and with fast replys, special thanks to Alexey!!! three month using this app, always a fast helping hand from Support Alexey

Outstanding fast support all over the weekend Upsell & Cross-Sell Widgets from Umida

Always the best and quick support with adjustments, thank you very much!

samaki originals
Spain
Over 4 years using the app
Searchanise replied February 6, 2020

Our search looks great in your store! Thanks so much for posting your awesome review!

Edited May 8, 2024

We love this app; easy to use. The search result is intelligent and fast. Customer support is excellent! Very happy customer.

Update* Recently, we have had some problems with our online theme not allowing the customer to use the search function properly when viewing the site on mobile mode. Without asking Searchanise for help, they actively fix the problem, so now my mobile customer is very happy. Thanks a lot, Searchanise!
Update* The latest app update broke the layout of the search result page; the support was excellent in resolving this issue and getting our site back up and running in no time.

Update (2024): We decided to use their collection filter features. After two days of testing and setting it up on our site, I have to say that this product is very robust and flexible, meeting all my needs when it comes to setting up all our collection filters properly. It takes a little bit to learn, but with their fast support, it was a breeze.

All Tire Supply Llc
United States
Over 8 years using the app