Reviews (1,262)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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excellent support
Thank you for the review! It means a lot to hear that you're happy with our support. Please feel free to contact us if you have any questions.
It's pretty good. Still working on some feature gaps, notably geolocation on the locations filter. The reindexing is horribly slow, though. Support is great!
Thank you for sharing your review! We're happy to see that you enjoy our customer service. As for geolocation on the locations filter, we truly appreciate that you shared this idea, and we will surely consider it. When it comes to indexation, we're eager to help you out, and we already checked your current indexation speed, which looks good for your catalog size. We also sent you a tip for speeding up the indexation. Please check out our email sent from feedback@searchanise.io. We will be glad to discuss it with you to see if it helped. Thank you!
Best wishes,
Searchanise team
Years of using Searchanize, and it’s still the best investment for our store's instant search results. The app is packed with great features, and their support team is incredibly quick to resolve any questions. A highly recommended solution that just works.
What a great review! It's especially nice to hear such kind words from our customers who have spent years with us. Thank you for your trust! Please make sure to contact us with any questions.
Best wishes,
Searchanise team
Good
Thank you for your 5-star review! We're happy to hear that you're having a good experience with our app. We truly appreciate your support!
Best regards,
Searchanise Team
Direkt eine Antwort bekommen vom Support und auch gleiche das Problem behoben. App arbeitet gut, je nach Anspruch bedarf es halt vieler Einstellungen vorab, aber dann macht sie auch genau das was sie soll :)
Thank you for taking the time to leave a review! We're glad to know our support team was able to help and that you're enjoying our app. Please feel free to contact us if you have any questions.
very buggy and not working correctly, i wrote to Anastasia, not working on desktop. She said to me " Contact with Shopify" I want my money back.
Hello,
Thank you for sharing your feedback! We are truly sorry for the frustrating experience you had with our app and support team.
We sent an email regarding your request: we have already processed a refund for your subscription. Typically, it takes 7 to 10 business days for the refund to appear, but this can vary depending on how your bank processes the transaction.
Talking about the issue with the search icon, let me explain that since our widget interacts with the icon rather than providing it directly, our team initially suggested reaching out to the Shopify theme developer. However, we completely understand that both elements work together, and our goal is to help as much as we can.
We’d love the chance to make things right. If you reinstall our app, we will make your case a high priority and have our development team thoroughly investigate the search icon issue. To support this, we would like to offer you 3 months of free access to the app so you can test it again at no cost.
Please feel free to reply to our email and let us know what you think.
A cost effective option for enabling metafield search. The support has also been quick and very helpful.
Thank you for this review! It's great that our metafield search is useful for you and that our support team is helpful. Make sure to contact us with any questions!
Best wishes,
Searchanise team
Great support team! They quickly resolved a CSS layout conflict and indexing issue I had after integration. The search results now look perfect on my Shopify store. Highly recommended!
Thank you so much for your wonderful review!
We're delighted to hear that our support team was able to quickly resolve both the CSS conflict and issue with indexation. It's great to know everything is now working smoothly. Your recommendation truly means a lot to us, thank you for choosing Searchanise!
Best wishes,
Searchanise team
Excellent Collections page option and more. Takes a little setting up, but works great once sorted. The team were very helpful. You must ensure you 'Hide' or place 'Active' the specific collections under each tab that you want to show to keep your filters relevant and clean. I apparently left a 3 star review before. This must have been a mistaken click. All good.
Thank you for sharing your experience! We're happy to hear that searchanise is working well for your store and that our team was able to help. We also appreciate you sharing helpful setup tips for other users. Your support means a lot to us!
Best wishes,
Searchanise team
It is fine, however the lack of customization of the collection pages, specifically the ability to add Custom Liquid Sections to the Product Card makes this APP Less then it could be. We ONLY use it for the "dynamic" search part and NOT the product filtering.
Thank you for sharing your thoughts on our app! We are sorry to see that Searchanise is yet to become perfect for your store. Nevertheless, we truly want to help with that. We already reached out to you via email, asking for the necessary details. You can either reply to that email or send us more details on what you'd like to change within the design of our product cards at feedback@searchanise.io. We will be waiting for your message!
Best wishes,
Searchanise team
