Seguno Email Marketing

Straightforward and user friendly. I love how it is integrated into Shopify. There is tons of room for improvements.

For starters, it would be great if the email system can send out newsletters of a full blog article instead of having multiple blog titles in newsletters. This would hugely reduce the need to manually duplicate an article; making an article on shopify blog and another same blog article on Seguno - which will never look the same due to css paddings and such.

Secondly, there is a need to implement css padding in each sections. This would increase the control/flexibility and hugely make the presentation of the newsletter more consistent.

It is currently impossible to create images with small text captions as well.

Looking forward to seeing a better app!

Cheers,
Lucius Atelier

I am immensely grateful for this Seguno. When I launched my brand about two years ago, I was new to the world of e-commerce. I felt overwhelmed and unsure about the several advanced options for email marketing. I decided on Seguno for its simplicity. The App integrates directly with the Shopify dashboard, and you can quickly complete tasks in a few minutes. I was able to initiate simple automations and beautiful on-brand campaigns. I followed their help articles to maximize my strategy and grew my open rate to over 50%. This App helped me quickly scale my infant brand to a global brand in its simple way. The pricing is also immensely fair for the incredible value it delivers. If you are new to Shopify or just getting started in e-commerce and are seeking to grow, I strongly recommend Seguno. Thank you, Team Seguno.

This was super-easy to install. And, the customer service is terrific! I can see that this app will be a great help in my marketing efforts. I love how it incorporates my product photos *and* my customers like it too! Added: After using it for a few months, I continue to be totally satisfied with how this app works and with the continued 'second-to-none' Customer Service!
Updated after the BF thru CM events: Even though I created worthwhile campaigns, I did not get a single sale! :-( I love, however, how they are always coming up with new ideas to help us get sales! Updating: I've been using this app for quite some time now and I love it! With everything they offer, and the great customer service, I couldn't be happier! When a Newsletter is sent, it always make me and my shop look *Good* - *Really Good*. Thank you, Seguno!!

I was on MailChimp, but switched to Shopify Mail when it came out. Unfortunately, there are still a lot of enhancements needed before that is a viable solution. So I looked for another alternative, and found Segundo. This was a great find! Seamless integration so the look and feel of my emails follow my store's theme. Super easy to use automations and newsletters that allow me to very quickly interact at scale with my subscribers. Two items I am looking forward to in terms of additional capabilities:
1) full Shopify library integration so I do not have to reload images
2) quick and easy landing pages to capture upcoming product interest (email submission that can be auto tagged so I can keep this audience separate) After 3+ months I am very happy with this offering. I have reached out to Support a couple times and they have been fantastic to work with. Keep it up folks!

Just switched from Mailchimp and beginning to use it. The editor did not seem as intuitive or robust to use but after day or so seems easy enough to use and customize. I could be wrong but no ability for draft template it would be a helpful feature to have. While I am OK figuring out how to do things so was OK with no support for the free Mailchimp account I was getting fed up with no support for system problems and integration/policy questions. So I am really happy to have support with Seguno. I've gotten responses in about day or so with detailed helpful answers and followups. My needs right now are fairly basic for newsletters and basic stats for campaigns so I am liking it so far seems to have all I need. I am concerned at the pricing tier at low subscription levels compared to others but just starting out that is something I will address and compare later down the road.

The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!

I found the perfect app to integrate into my Shopify for email marketing! I love the varied options available with the templates. They are super easy to navigate and user friendly. I had an issue trying to change the integration from Flodesk to Seguno and reached out to their customer service. Unlike so many other apps/platforms, it was effortless getting in touch with them, all I needed to do was open the chat window and send my request. They were not able to help from their side but Christina went above and beyond trying to find a way to make it work. I was also having issues viewing my dashboard, I reached out and promptly received an email from Marc with instruction on how to clear my cache. It worked! The customer service I received in both instances was stellar! That for me is a big consideration when purchasing from a company. It's not only the product that counts but also that the company stands behind their product and cares enough to ensure that they provide continuing support.

This app makes it so easy to send our regular email newsletters. I love that it is so simple to integrate collections and products. The transition from Mailchimp was simple, and it is great to be managing our customer database all in one place. I love that we can do tag-based automations, and I am looking forward to having access to automation series emails, which I read was on the roadmap for this app. I do wish the email signup form were more advanced. We have multiple newsletter options (daily, weekly, blog, etc.) and it would be nice to be able to have customers select their options on signup. We are going to create a custom solution to make this happen by creating our own signup form that auto-tags customers, but it is a feature that would have been very helpful if it came with the app. Also, it would be nice if there were an option to embed the sign up form on a different site. We use an external blog, and figuring out how to manage our blog subscribers is going to be a challenge that we didn't face when using Mailchimp.

I have just installed the app and had few tech queries which the chat was partially able to explain however difficult to understand on a chat. The chat than offered me to set up a call with their designer Katherine which happened the next day and she run me through all my queries in detail which was amazing. I feel more comfortable now to create my first newsletter - the system is easy enough to use but you do need some helpful tricks from an expert. So it would be amazing, for people like me, to have a detailed video on what is possible to do with the newsletter and how to use it. Even if the video is 45mins order 1.5 hours people like me will watch it and appreciate it. If someone needs a bit of a step by step guide the call with Katherine was amazing, she was so friendly and understanding and explained everything really well. I did not get this personalised service from any other Shopify app so I am really glad I came across Seguno for my Email marketing for my online store. Personalized service is still important even for an eCom business, so this is really valuable how Seguno set up their service. Thank you!

This is one of the best apps I've downloaded from the Shopify App Store. It does exactly what I want it to and it's still a fully functioning app without "Get Premium to do xyz!" Every 2 seconds. There are some nice premium features, don't get me wrong; but for sending out great looking, professional newsletters, this is the perfect. You can schedule, customize it, save all your previous ones, everything. It integrates with your Shopify collections seamlessly, and it has more customization options than Shopify itself. Want to change the color of this specific part? No problem. Want it show more products, less rows, different images? No issue at all. Way better than I thought it would be.

Most apps I dread opening because they're a hassle to work with. This one is intuitive and I really don't mind working with it. I feel like it respects you as a creator who is trying to make a living, and it values your time. The developers nailed this one, my only worry is that they will make some negative changes.

If I ever sell more product, this is the first app I plan to upgrade, even though it seriously works great as a free version, I just like it that much.