Seguno Email Marketing

I jumped ship from Klaviyo (long time user) and Seguno offers tremendous value, stellar support, and a UI that's considerably easier to use than Klaviyo, especially if you manage your own Shopify store. Deliverability and KPIs are performing beyond my expectations. Glad I made the switch and tested ahead of BFCM. Big fan, look forward to ongoing new tools and automations from Seguno! Keep up the great work.

This app is AMAZING it has all the basics set up that a marketing email campaigns needs.

1. The interface is really friendly and easy to manage because it really do looks like you're in your Shopify theme editor.
2. Emails templates are simples and customizables as you want.
3. When you need it can generate singles codes for each customers based your shop's codes set up.

I don't see any problem with this app and I'm really glad I found it ! Also the support team is quick and friendly.

Thank you Seguno !

I like Seguno as a newsletter option. When Mailchimp integration broke last year we went to Klaviyo. It was more expensive, tons of features, however it was missing features we thought were essential. Like not showing customers products that were out of stock. Using product browsing data inside the emails as recommended products and such. As someone who has a team of people working on content, we have saved time and money with Seguno. No more having to create alterations on klaviyo for a simple blog release for mobile vs desktop opens.

Updating my Review! Because these guys keep upping their game!
This is BY FAR the BEST value available across all the apps. And it's at no cost until you get to a certain level! When you combine it with the Dynamic Banner--it's an incredible value. Any little question or problem--and they respond promptly. Don't know what I would do without this valuable service!

Excellent and personalized service. Any questions or tiny problems--they get back to you almost immediately. Wish all the marketing vendors were as good as them. Highly recommend!

After researching and testing out several email apps from the Shopify app store, the Seguno Email Marketing app is by the far the best. It is easy-to-use, super intuitive and packed full of helpful features that have really helped us with organizing and taking our entire email marketing to the next level. The Seguno support team and Cameron have also been extremely helpful and responsive with the onboarding process from our former email platform - Constant Contact. We would highly recommend the Seguno Email Marketing app to anyone who is looking for a streamlined email solution that has a ton of functionality and scalability.

This is a great company. Not only is the product good, but the people running the company really care about good customer service, which is probably the most important thing there could be about a company. I had a minor issue with a newsletter that didn't quite get resolved in a customer service chat and the next day, the CEO, Chris contacted me, resolved the issue, and listened attentively to my feedback for the product. That kind of service is a rarity these days. Don't hesitate to try Seguno if you're thinking of switching email providers (I came here from Omnisend after they got greedy last November (2021) and tried to double the price on everyone without notifying us).

I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.

Seguno said in a recent newsletter that intend to charge people to pay for using a feature that would be building on what MailChimp may still be offering for free: This is the feature where you re-send the campaign or newsletter to the people who did not open it the first time. I loved this feature on MailChimp, where it was free at the time (early 2019) and I think still is. Seguno should try to at least match a main company's pricing schedule if they want to grow such a company reputation as MailChimp. Make it clean across the board so that the preference of the user is allowed, to choose which service they want to subscribe to. That way, you are already giving your customer a free choice, with everything priced at or below MailChimp feature prices. That's how you grow and that's how you give customer service. If you would allow this feature to be with the free plan, I'd be impressed.

Otherwise, great app, great at what they are doing...love the integration with Shopify menus etc. I totally trust this company because I've used their banner app for a number of years and their quick and precise customer service is top notch, and that app is great too. The mail marketing genre is already vast, so I would dare Seguno to add Messenger features like Octane, as that is the future of online email messaging.

As far as free apps go this one is the best one out there if you are beginner to email marketing. It was definitely the most easy to use. However, as of today Shopify has released its own native email marketing app which is even easier to use! I would recommend that you use Shopify's native app first and then consider Seguno's paid plan if you're looking for more features. That being said Seguno needs to reduce their pricing on the paid plan now that they are competing with Shopify (and so many other email marketing apps). Currently Seguno's paid plan offers:

• Removing the Seguno branding from the footer -- I AM ADVISING SEGUNO TO MAKE THIS IS A FREE FEATURE IN LIGHT OF THE COMPETITION THEY NOW FACE FROM SHOPIFY'S OWN APP
• Remailing non-openers -- RE-EMAILING PEOPLE IS A BAD IDEA TO BEGIN WITH SO I'M NOT SURE WHY THIS IS A PAID FEATURE IT SHOULD BE A FREE FEATURE
• Tag-triggered emails -- SHOPIFY ALLOWS THIS FOR FREE NOW WITH THEIR NATIVE APP SO THIS SHOULD ALSO BE A FREE FEATURE FOR SEGUNO
• Premium email sections (includes the Countdown, Flipbook, and more to come) -- SEGUNO DID A GOOD JOB WITH THIS!
• Product review request automation -- THIS IS A GOOD IDEA BUT REALISTICALLY ALL OF THE GOOD REVIEW APPS HAVE THEIR BUILT-IN AUTOMATED REVIEW REQUEST EMAILS

The special thing that Seguno offers is automations which is something they should build upon and make into a paid feature down the road. This is just my 2 cents.

My website: www.gearscanada.com

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.