Seguno Email Marketing

Takes forever to set up. Never made it past the "account review" process which apparently takes almost a month and a follow up email to them to happen.

I really like how professional the newsletters look and how easy they are to customise as they are the same format as Shopify. The support is helpful and friendly. They even took the time to read my blog and give me feedback! I would like an automated newsletter to be sent out every time I wrote a blogpost rather than having to go into the app and send one myself.

We're happily using Seguno to advertise our Black Friday Sale to our existing customer base for the first time. Seguno is a flexible, robust solution. We're new to the setup, but we're finding it easy as the Seguno setup is modelled to work and look exactly like Shopify Theme setup. We look forward to using Seguno for many Sales and Discount announcements to come.

I used the Seguno app and wasn't a fan of their spam cleaner which ended up deleting some of the emails off my list that I knew were legitimate, like my aunt's and cousin's. After notifying them, Seguno added all the emails I listed back onto my list and even offered additional services to compensate me for my lost time. They definitely went the extra mile with their customer service!

We were looking for an App that is easy to use, looks professional, and syncs with our website. Seguno: Email Marketing App does all of it and more. These guys are amazing; respond literally within minutes which is totally unheard of. Chris, is a professional with a caring and customer focused attitude. We've just started using this APP but love watching the feedback and response to our customer communication. Highly recommend it.
We also use the Seguno Dynamic Banner and LOVE it.

It's a good alternative to Mailchimp since it's readily available in the interface. For beginners it's a great tool, but has some limitations for those that are used to a more robust tool. It's superb for setting up a quick email, integrating products, and looking professional on a smaller budget. However, things such as name tags (inability to include), true reporting (inability to view click reporting, open rates, compare/contrast emails, subject line. A/B testing, etc), custom templates (inability to add your own HTML/CSS templates), etc. are lacking. I'm hopeful they'll come up with more reporting and customization as they continue to grow. Customer support is always very helpful.

We did the big switch after MailChimp announced they were no longer going to be integrating with Shopify. As bummed out as I initially was at the hours of work ahead of me in changing platforms, I am SO glad we did! The importing was easy and quick, designing our e-blasts is so much more intuitive than MailChimp was, and in my opinion, look even better. Plus everything is within Shopify, which I love. I've only sent out our initial e-blast, but so far I am thrilled with the experience.

Edited to add: One hiccup I've run into is not having the ability to send campaigns to just one or two people chosen from my customers. That would be a really helpful addition. You can email groups of chosen people based on tags and groups created out of tags, but I would love the ability to also be able to choose people just by searching for their name rather than a tag or group.

UPDATE: I've been using Seguno for a few months now and am still very happy. I love the new features added to exclude/include tagged groups of customers in a newsletter and automated emails. This has allowed me to include my wholesale customers in my database. By tagging them as wholesale I can exclude them from the retail emails and newsletters and am going to work on setting up wholesale specific automation. Interactions with support have been quick, friendly and I feel like they really listen to the users. THANK YOU!

I've been very pleased with this app since switching over from mailchimp. Templates are easy to set up, I like the direct integration with Shopify. The only thing I would like to see is the ability to select specific customers to send emails to without having to tag them all - i.e. all customers in a particular state or customers I manually select.

So far I've set up a couple of automatons, and have already seen repeat customers who haven't shopped for a while, return (and mention the "hey come back we miss you" email). I've also sent out two newsletters, and they were both ridiculously easy to set up - I love how everything is right there, in the back end of Shopify, and I don't really have to go looking for anything. Importing contacts from Mailchimp was a breeze. Yes, I know that many people are looking into third parties to be able to continue to sync with MC, but ... what if something happens with those third parties and suddenly you're back where you started? I read a lot of reviews on the new different options, and am so glad I decided to go with Seguno. Simple setup, intuitive to understand, easy to use, looks like all my other emails across the board so my brand is consistent. Absolutely no regrets about changing over to this app.

too expensive spoke to a client and because her name is in the emails it logged her as a sale, not co ridiculous trying to even post this