Selfnamed: Cosmetics on demand

I have been using Selfnamed for several months now, I really like the quality of products, smooth navigation, and support from the Team!

I started listing products from Selfnamed, and I also ordered a few to test the quality. I’m very satisfied with the quality, and as for the app itself, I’m also very pleased — it’s easy to use, offers high-quality mock-ups, and the print quality is excellent. I appreciate that all the ingredients are listed, and the delivery was quite fast: it says 9 days, but I received it in 7.

I would love to see an option to customize the box in which the products are delivered — that would be really nice. For example, for the serum, I’m referring to the Rosemary box, it would be great if it were made of sturdier cardboard.

I would also like to do dropshipping with cosmetics, and it would be amazing if perfumes could be listed as well, and maybe even a category for children’s products.

Very nice products and perfect customization options but terrible customer service, they answer once every 2-3 days, the customer support on their website see the chat but they simple do not care and they answer next day or even week.

The quality of ingredients used is unmatched. I love that there’s a wide range of products to add to my store. With certified clean ingredients and packaging. I can’t tell you how much it helps for a small business to be able to order small quantities without having to break the bank.
I can’t wait to see what next you have in store and for excited for this partnership.

Selfnamed is a really great place to start dipping your toe into the water of wet good cosmetics before committing to a large scale or or developing an expensive formula yourself.

The site is really clear and really easy to navigate and makes creating your own artwork very easy as the instructions are so clear. We use canva and have been able to get away with using expensive designers for our graphic design testing.

Delivery has been fast and very communicative.

The products are seem to be high quality and ethics are considered which is important to our brand.

We are excited to try the app now that we are further developing our range with Selfnamed.

I had high hopes for this app, but it has been nothing but trouble. First off, it doesn't sync the products properly, which defeats the whole purpose of using it. The sign-in form is hit or miss; sometimes it works, and other times it just doesn't.

On top of that, the customer service is absolutely terrible. They are unresponsive and unhelpful. I tried reaching out multiple times, but I got no resolution to my issues.

Save yourself the frustration and uninstall this app. There are much better options out there.

I've worked with Selfnamed for several years and have watched both their product range and service continue to develop. As a small independent skincare brand, being able to create professional products without committing to huge quantities of stock has been incredibly valuable to my business. I've recently been working on a complete evolution of my skincare collections, and today my latest samples arrived. Seeing my new branding physically printed onto products I've selected for my customers was genuinely quite an emotional moment! I've also really appreciated having direct support from Santa, who has taken the time to answer my questions and provide feedback throughout the process. I'm really excited about this next chapter for my brand and continuing to work with Selfnamed as it grows.

Overall, I am very happy with Selfnamed. I find their support quick and helpful, and the products are good. My only feedback would be to allow us to upgrade the packaging for a more premium feel. I believe this can be done, but it currently requires buying in bulk. Offering this option individually would greatly help us improve. Thank you!

The products are really good as well as the support. They offer also a viratey of solutions for your design.

Only negative point at the moment is that we do have some issues sometimes with the sync/fulfillment with the orders which leads to some delays in shipment

I really like the potential this app and platform has - the products are beautiful. But the customer service is really really slow and there are still a few bugs to be fixed.

The currency is the same even if you switch location, so if a product is 5 Euros it will also show as 5GBP and 5USD on my bill which doesnt make sense and I'm unsure how much I'm really being charged.

My customers keep getting angry because their shipping tracking numbers arent sent to them and their order status remains on "preparing" and on my end of it I also can't view any customer shipping tracking numbers so I can't help them.