Reviews (121)

Overall rating
3.9
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 18, 2021

Sellbrite's Etsy integration leaves a lot to be desired. Apparently if you turn price sync on, Sellbrite will override your entire Etsy listing (titles, description, etc.). Spent hours getting hundreds of listings prepared on Etsy only for Sellbrite to override all the work we did.

Fairy Glamor
United States
30 days using the app
Sellbrite replied August 19, 2021

Hi Sydney, thank you for taking the time to share your feedback on the Etsy integration. We completely understand your frustration with the experience and we'll be making sure your feedback gets in front of our Product team to look into for future improvements of the app.

Edited September 21, 2022

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Velikaya Collection
Canada
About 2 months using the app
Sellbrite replied August 16, 2022

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.

April 21, 2015

I have been using this app for about 2 months. The developers are very helpful and answer all questions in depth and quickly! The interface with Ebay could not be easier, I am very pleased with the speed and ease of listing new products to Ebay! Now, I am just waiting for the ability to list unique products to Amazon, which I have been told they are working on! This is a great product, do try it for yourself!

New World Gems
United States
2 months using the app
September 14, 2021

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

Delight Naturals
United States
25 days using the app
Sellbrite replied October 5, 2021

Thank you so much for the positive review! We're so happy to hear that Sellbrite was able to help fill that gap created by the recent changes with Shopify/Amazon.

January 28, 2022

The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!

Adore the Decor
United States
24 days using the app
Sellbrite replied January 31, 2022

Thank you for the great review! We're so happy that you were able to figure it out on your own, but our support team is always there just in case you need them. Thank you again for the 5-star review!

Edited August 22, 2022

The company's software and team are complete garbage. Buyer beware: they take about 200 holidays a year. And besides that, they've taken up to weeks to answer our inquiries. The software hardly works and is littered with errors. On top of all this, when the customer service team does answer you, they don't even look into your inquiry and they just assume the issues you are having without an effort. This laziness manifests itself when they ask you for certain "evidence" that they can very easily search up themselves on your account.

OrnamentallyYou
United States
About 2 years using the app
Sellbrite replied August 22, 2022

We apologize that you're still experiencing an issue with our product, and we can confirm that our teams are still actively working with you to provide a resolution as soon as possible. Thank you for your feedback. We will pass your comments about your support experience along through the proper internal channels for further review.

September 12, 2019

We've been using the original Sellbrite platform for several years and it has really streamlined our listings and helped us keep our sanity. The migration from the original platform to the Sellbrite for Shopify platform was much easier than we expected. Support was great! Prompt, friendly, and knowledgeable. We are able to see all of our orders from the Shopify interface which really helps our customer service/support team. If you are supporting several marketplaces this is a real productivity (and sanity) boost - definitely worth it!

Great Lakes Bio Systems
United States
Over 1 year using the app
November 12, 2020

We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.

ShopAtDean
United States
Over 4 years using the app
Sellbrite replied November 12, 2020

Thank you so much for the wonderful review! We appreciate your loyalty and value your business over the years.

October 22, 2018

With over 1400 products and 6 stores on Etsy and 3 other marketplaces it was important to find something that worked for us. After some initial setup issues we finally got Sellbrite to work and I'm so glad I worked through the setup it's been totally worth it. The large library of videos and tutorials along with the training provided were invaluable.

It is a complicated task to use one main platform to publish to various marketplaces. So my advice to anyone considering using Sellbrite is to go into it knowing that you may have to do some setup work, especially if you have been on Etsy for many years (before they used SKU's) or if you have products with many variations.

Swanky Party Box
United States
About 1 month using the app
September 28, 2020

After months of searching, I FINALLY found an app that did what I needed! I have multiple Shopify locations, all fulfilling online orders, and I wanted to share the inventory between my Amazon account and only one of these locations, not all of them. Sellbrite for Shopify does this, and best of all it's free as long as you have less than 30 Amazon orders per month -- since most of our orders come from Shopify and not Amazon, it is sufficient for us. One suggestion to Sellbrite staff: you should highlight the fact that you can connect just one location (or multiple, but not all) on your website. This is the exact feature that makes Sellbrite for Shopify different than all other apps, but for some reason you are not using it as a selling point.

Elizabetta
United States
24 days using the app
Sellbrite replied September 28, 2020

Thank you for the great review! We're glad Sellbrite is able to help you with your specific need. And thanks for the suggestion - we'll be updating our marketing copy to point that out.