Reviews (515)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is essential for streamlining shipping, with near real-time Shopify sync and one-click or bulk label creation. They value easy setup, reliable automation rules, Pack & Go workflows, and address validation. Many like managing multiple carriers and contracts in one dashboard with competitive rates and pay‑per‑label options. Merchants also highlight strong tracking, returns handling, and responsive, helpful support.

December 9, 2025

Do NOT touch this company.
Tickets raised are left unresolved.
Fraudulent labels printed
A CEO that doesn't reply.
Inept technicians.
And, this is the best one, should you complain about their woeful customer service, they end your contract.
Avoid at ALL costs before they damage your business and brand.

MADISON.cards
United Kingdom
Over 1 year using the app
April 20, 2026

Parfait, facile à utiliser, et si besoin on trouve également facilement des tutos qui expliquent très bien. La gestion des expéditions est beaucoup plus fluide !

MeïzieFamily
France
9 months using the app
April 20, 2026

Une vraie libération depuis qu'on travaille sur sendcloud, tout est simplifié et rapide, les équipes sont enchantées ! Très bonne gestion également des livraisons internationales et documents de douane, donc je recommande +++

Score Pétanque
France
6 months using the app
December 1, 2025

Connessione semplice e stabile, non ho mai avuto interruzioni. Inoltre, gestiscono bene la comunicazione e danno un ottimo supporto quando capita qualche errore di spedizione. Apprezzo anche il fatto di poter confrontare i costi di spedizione in modo diretto.

Aptyca
Italy
About 1 year using the app
November 28, 2025

Llevo un tiempo usando Sendcloud para gestionar los envíos de mi tienda online y la diferencia ha sido enorme. Antes la gestión era completamente manual y perdía mucho tiempo en la oficina de Correos, ahora está todo automatizado y sincronizado con Shopify.

Crear etiquetas es muy rápido y los costes de transporte se han reducido considerablemente gracias a sus tarifas prenegociadas. Además, los clientes reciben los detalles de seguimiento por email, por lo que también se reduce el tiempo destinado a consultas sobre este motivo.

La configuración inicial fue bastante sencilla y cuando he tenido alguna duda, el equipo de soporte me ha atendido de manera rápida y efectiva.

Amrita Cacao
Spain
Over 3 years using the app
November 25, 2025

Synchronisation works great. A big plus is that there is also an integration to choose servicepoint delivery. Shipping rates could be better though, unless you have your own contract.

Puur Living
Belgium
About 5 years using the app
November 25, 2025

Arguably the best shipping app for Shopify. We've tried several competitors over the years and eventually have now settled with Sendcloud. Their platform offers a great overview and fast calculations of shipping rates across so many carriers. Integration with Shopify is near instant, which helps with fulfilling orders quickly.

Chenin Chenin
Netherlands
9 months using the app
November 13, 2025

Miss sold services (inpost) from the start we said we need service and a rekiable courier and was promised inpost could offer this through sendcloud. What a nightmare! They couldn’t even collect parcels let alone deliver them! So many complaints and damage caused to our business. Sendcloud should not support and sell delivery options that they know will damage peoples businesses.

Do not trust this company and why they say!

FETCH
United Kingdom
About 1 month using the app
November 12, 2025

using the app since 2 years, more than 1000 shipments handled, i m super happy with

Surplus Militaires®
France
Over 1 year using the app
November 7, 2025

This app is very helpful to connect our shop with multiple couriers and the possibility to use our custom contracts. The shipping rules are very easy to configure and the emails and landing pages useful to keep the customers always updated! We have been waiting a lot for the multibatch shipping but now is all up and running.

The Pack Stock EU
Spain
Over 1 year using the app