Reviews (515)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is essential for streamlining shipping, with near real-time Shopify sync and one-click or bulk label creation. They value easy setup, reliable automation rules, Pack & Go workflows, and address validation. Many like managing multiple carriers and contracts in one dashboard with competitive rates and pay‑per‑label options. Merchants also highlight strong tracking, returns handling, and responsive, helpful support.

July 13, 2026

satisfecha! buena app, nunca da problemas.

Manicura Perfecta
Spain
About 2 years using the app
July 12, 2026

Plateforme très pratique pour la gestion des colis

Le Budgétaire
France
About 3 years using the app
July 7, 2026

Todo perfecto.

Breccia
Spain
Over 4 years using the app
July 7, 2026

Excellente plateforme

Avemont
France
8 months using the app
July 7, 2026

Très satisfait de Sendcloud, gros gain de temps.
Service client efficace.
Je recommande.

Hersée - boutique écoresponsable Paris 9ème
France
Over 4 years using the app
January 3, 2026

Sendcloud makes shipping easy with good prices. The Shopify integration works perfectly, and customers are automatically notified about their shipping status.

viaduct shop
Austria
About 1 year using the app
April 21, 2026

0 assistance. We paid for a year subscription but finally never used Sendcloud. We asked several time for a refund but still no respond after more than 10 e-mails.
For selling they answer at the minute but when you have a problem and ask for help or refund or wathever nobody responds anymore.

Clow Skincare
Belgium
5 months using the app
December 15, 2025

I have to say that i really like working with sendcloud. I think customer service is great, always got quick replies when opening tickets. Had an issue that pick up guy was not willing to get to us and they solved it very quickly. of course rates could be even better especially for foreign countries, but i hope at some point they will, as shipments grow. All in all great experience and i would happily reccommend this platform to anyone. Thank you

Dermaluci Lab
Germany
7 months using the app
December 14, 2025

Llevo unos meses utilizando Sendcloud para mi tienda online en Shopify y la verdad funciona muy bien. Los envíos son rápidos y económicos gracias a las tarifas que ofrecen.

Además tienen una atención al cliente bastante buena, algo que valoro mucho!

Eva The Label
Spain
About 1 year using the app
April 12, 2026

Shopify sync works pretty smoothly, a good range of shipping options, and fairly easy to use interface. Booking pickups is a bit awkward

Elements for Life
United Kingdom
7 months using the app