Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.
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Sesami is a fantastic booking system. Really pleased with the responsiveness of the team and their willingness to help. I am just a normal guy, not all too tech-savvy, running a one-man business, as a maths tutor in the North of England, and am very happy indeed that I chose to go with Sesami. Recommend to others like me!
Easy set-up and very nice, customer friendly onboarding
Changed to Sesami bookings on a trial and there have been several issues with integration and systems failing meaning we lost a lot of revenue. I think once the problems are resolved it has the potential to be a great product, unfortunately its not reliable.
My experience with Sesami has been outstanding! I was assisted by Jeanny, who provided an incredibly attentive and caring service throughout the entire process. Every request I made was carefully listened to and addressed with great patience and professionalism. I also want to highlight the amazing work of the developers’ team, who implemented exactly what I needed with efficiency and clear communication. It’s rare to find such dedicated and supportive customer service. I’m extremely satisfied with the results and highly recommend Sesami not only for the quality of the app but also for the commitment and human touch of their team.
5 Stars – Outstanding Customer Support!
In my 14+ years of running an online business, I’ve worked with countless platforms, but the customer support team at Sesami stands head and shoulders above the rest. Truly, they are the most incredible support team I’ve ever encountered.
From the very beginning, they’ve gone above and beyond. Taking the time to walk me through setup, answering all my questions (no matter how small), and making sure everything is running smoothly. Their commitment is clear: they genuinely care about their clients and the quality of their work.
It’s rare to find a team so dedicated, responsive, and thoughtful. Thanks to their outstanding support, I’m not only set up for success, but I’ll also be a long-term loyal user of this excellent scheduling software. Thank you, Sesami team—you’re truly the best.
I just started doing private coaching again and asked chatgpt for an app recommendation for shopify so I can use it on my website and it recommended Seasami Booking! I am so happy with the service so far, my clients are able to book directly on my website with just a few clicks! Easy set up with great tutorials and very helpful customer service! Highly recommend!
We are a boat rental company, Beyond the Experience, and managing bookings for our vessels is far more complex than a typical room booking system. The original Sesami app lacked the features we needed to handle our specific requirements, such as fixed departure hours and daily charters. However, Sesami’s team went above and beyond—they worked closely with us to deliver a customized version of the app that fits our needs perfectly.
In the boat rental business, precise scheduling is crucial, and their ability to adapt the system to accommodate fixed starting times for our services was impressive. They delivered exactly what they promised, and it was worth every extra penny we invested.
A special shoutout to Mariana, who was absolutely amazing throughout the process. Her dedication, responsiveness, and attention to detail made the entire experience seamless and enjoyable. She truly went above and beyond to ensure everything worked perfectly for our business.
Their customer service is phenomenal—they truly care about their clients and are always quick to respond and help with any issues. We worked hand in hand throughout the customization process, and they genuinely listened to our needs, making sure the solution was tailored to our business.
If you run a business with fixed starting hours or have complex scheduling needs, we highly, highly recommend Sesami. Their dedication and expertise make them a standout in their field. Thank you, Sesami team and Mariana, for helping us streamline our operations!
My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products
There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal
On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content
All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services
So it's like the site was always waiting for Sesami to exist
It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time
Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.
Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.
This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.
Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.