Reviews (266)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.

April 8, 2024

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution.

When it comes to the service itself its so seamless and easy. I love this dang app.

Astral Flame
United States
Over 3 years using the app
March 20, 2024

This is a great booking solution for any business looking for a cost-effective way to start taking bookings on their Shopify store. It offers most features you might want to get started with and fantastic customer service! Mariana in particular has been incredibly helpful, especially recently when ironing out some issues we had with a Shopify 2.0 upgrade. From my experience, they seem to be actively responding to customer feedback and offering new solutions to individual customers' circumstances and needs all the time. Totally recommend!

School of Uke
United Kingdom
Over 2 years using the app
January 30, 2024

I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.

Procaf Beauty
United States
5 months using the app
Sesami Inc. replied March 13, 2024

Thank you, Procaf team!
Likewise, we have enjoyed meeting and working with you. And we can only get better by staying by your side and listening to your needs.
- Sesami

December 11, 2023

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.

Svietliy’s
United States
Over 2 years using the app
Sesami Inc. replied March 13, 2024

Thank you, Svietliy team!
We can totally relate to the energy and the love you shared with us here, similar to what your customers receive from your meditative services. We strive to be on your side and enable you with the best possible booking solution so you get to focus on serving your clients.
- Sesami

Edited August 19, 2026

The Sesami team has been fantastic for implementing additional booking resources and forms that make our website exactly how we want it to be! Their team is always so kind and helpful, it's always wonderful working with them, and the app itself makes booking easy, so it's one less thing for us to worry about!

Wren & Wild
United States
About 3 years using the app
November 3, 2023

Sesami is very user friendly to use, and their customer support team has been extremely helpful! They're always prompt to answer our questions, have assisted with custom solves for our store, and have been very receptive to feedback for additional optimizations. We're very grateful to be working with Sesami elevating our appointment booking experience!

Hillberg & Berk
Canada
About 2 months using the app
August 31, 2023

What a great service. The customer support and development team have been incredible at making sure the app met our expectations and will help us grow our training business with online booking capability xxx

Pinks Boutique
United Kingdom
6 months using the app
August 29, 2023

Great app, highly recommended. Switched from a paper calendar book and this has saved us tons of time - our customers love being able to pick their appointment date and time online, too. Easy to use and great technical support for when you need assistance. Love the integration with Google Calendar.

Bricks & Minifigs Eugene
United States
About 2 years using the app
Edited September 25, 2024

I use this app for booking tutors. Works great and they are always available to answer your questions!

They have got pricier over the years and as such have moved my rating to 4 stars.

STEM Tutoring Ottawa
Canada
Over 5 years using the app
Edited September 28, 2026

The app itself is simple and straightforward to use, but what really stands out is the excellent customer support. The team is responsive, open to feedback, and willing to work on improvements to make the app even better in the future.

Overall, a very positive experience, and we really appreciate the team's support and proactive approach!

Hereu Studio
Spain
9 months using the app