Reviews (68)

Overall rating
3.3
Counts per rating level
  • 51% of ratings are 5 stars
  • 24% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
January 6, 2023

Really easy to integrate and responsive customer service. There is a lot of content (pages, banners, ..) ready to use. We had our first sales with Sezzle within a couple days.
https://www.solo-inline.com/en/pages/how-sezzle-works

Boutique Solo Inline
Canada
About 2 months using the app
Sezzle replied May 9, 2023

Thank you for your review! I am glad to hear that the integration process was seamless and our agents were able to assist with your needs! If you ever need further assistance, please reach out to accounts@sezzle.com!

April 13, 2023

I thought this was a wonderful app. I've used it for at least a year. However, upon updating it due to requirements, I am now notified that my account is frozen due to not having at least $300 worth of orders through this service monthly. That was not mentioned during sign up. I did not receive any information regarding this policy change. Therefore I will be deleting this app and my account. There is no issues with fees, however the proper thing to do would be to notify your customers and not be misleading as if this service is free and fees are charged when used. DISGUSTING business practices!

Godfidence Glam Fashion
United States
20 minutes using the app
Sezzle replied May 9, 2023

Thank you for your review! I can understand your concern. There was an update to our terms and a notice was sent in August to inform. I do apologize if this information was missed or did not reach you. If you have any questions or concerns regarding our policies, please reach out to accounts@sezzle.com.

March 25, 2024

Beware!! When you uninstall Sezzle from your online store and remove it as a payment method, they continue to charge you a $15 dollar fee monthly. Customer service refuses to help or offer a refund for pointless charges. Terrible. Make sure to close your account via the website so this doesn't happen to you.

Vermeil
Canada
12 months using the app
Sezzle replied April 10, 2024

Thank you for taking the time to leave us a review, I'm sorry your experience has not been the best. Please contact our team at accounts@sezzle.com. We would love to assist further!

August 30, 2023

Extremely helpful for my customers. Been waiting on this for months bc I'm not good at coding and didn't really want to hire anyone. Payments could be a bit faster but all is well.

Swap Hands Inc.
Canada
About 2 months using the app
Sezzle replied September 12, 2023

Thank you for your review and feedback, we’re happy to hear it has been helpful for your customers! Please feel free to contact our team at accounts@sezzle.com if you have questions or concerns about widgets our payouts from orders!

Edited August 30, 2023

I love this app, it is way better than the other payment companies. It goes with my website flawlessly plus it goes with my color scheme. I hate that they charge a fee if you don’t get an order in a certain time, but I eventually won’t even have to worry about that. Sezzle is excellent.

Tiana’s Virgin Hair Bar
United States
7 months using the app
Sezzle replied September 12, 2023

Thank you for your feedback! We value you as a merchant and are thrilled that we are a fit on your website!

October 27, 2023

I don’t like how the Sezzle checkout option gives you so many problems

K & M Classy Collections LLC
United States
27 days using the app
Sezzle replied October 31, 2023

Thank you for taking the time to share your feedback. We're so sorry to hear you're having trouble with your Sezzle checkout, If we can be of any assistance, please email our team at accounts@sezzle.com and we'd be happy to take a look.

March 19, 2024

My order went through hassle-free.

Luxury Elegance Boutique
United States
28 days using the app
Sezzle replied March 20, 2024

Thank you for taking the time to leave us a great review; we're happy to hear that your experience working with Sezzle has been good!

September 20, 2023

Love it

Lindley Lane Boutique
United States
6 months using the app
Sezzle replied September 26, 2023

Thank you for your kind words! We're happy to hear you're loving the experience and are always here if you need anything.

September 15, 2023

Seems good so far

Organic Alleviation
United States
About 2 hours using the app
Sezzle replied September 20, 2023

Thank you for reviewing our product and app! We are glad to hear things are good so far. If there is anything we can do to make your experience even better, please reach out to accounts@sezzle.com.

August 21, 2023

It’s great. It’s good. Please just let us in our accounts without having to do reviews. This has taken me over 1 hour to get into. Thank you so much

Tensaw Leather Treasures
United States
5 months using the app
Sezzle replied August 29, 2023

We're are sorry to hear you're having trouble accessing your account! If our team can be of any assistance, please feel free to reach out to accounts@sezzle.com and we can assist. We appreciate you being a Sezzle partner and look forward to hearing from you soon.