Reviews (60)
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This app makes it very easy to add products and import them into my shopify store. Great App!
ShionImporter Dropship is a very useful tool, and affordable. Easy to import products to Shopify. It meets all my expectations. Thank you.
I love this app. It is reliable and it has incredible items, love how easy it is to use it. Items are uploaded to my store efficiently.
Thank you for the easy use, I like that compared to other dropshipping apps this one allows me to import and sell products that are trending and up to date on fashion
It is easy for beginners. Fast imports and helpful customer service. I was able to set up my website in minutes.
Love Love this App, Launching early spring, but in the meantime I find it very easy to add products to my site. I’ll return with a review once I launched, crossing fingers that inventory is quality and arrived on time to my customers. Thanks Shein for this opportunity.
This app advertises dropshipping services from Emmacloth. I was unable to place a simple dropshipping order without a minimum purchase of $200. I contacted Emmacloth and they said that they will dropship but with no customer support, no wholesale discount, no technical support, and shipping would cost $10-30 per order! They discouraged dropshipping even though they advertise as partcipating in a dropshipping program. Very disappointed:-( In regard to this app's response to my review, it makes no sense. I am an established dropshipper. Your description of services DOES NOT match up with your app's vendors portrayal of themselves. You need to get on the same page as your vendors and offer affordable products for resale. $20-$30 shipping cost PER EACH ITEM is absurd. Also, Emmacloth is advertised as a dropshipping service yet they discourage dropshipping. It makes no sense.
The customer does not understand that our application suggests to import services to those who are already dropshippers, are using that sites and taking advantages of their terms. Terms that are suggested by that sites are not under our control, we only automate import process, everything else is your responsibility. It looks like the customer does not understand how dropshipping works at all and what Shopify apps are. Customer installed the app just to give 1 star feedback.
I love this app! It's truly helped kick thing up a notch. The team has been very helpful. Thank you Shion.
Thank you so much for your fantastic review! We're delighted to hear that you love our app and that it has made a positive impact on your business. It's wonderful to know that ShionImporter has helped you elevate your store and take things to the next level.
Our team is dedicated to providing excellent support, and we're thrilled to hear that you found them helpful. We strive to assist our users every step of the way and ensure a smooth experience with our app.
Your kind words and appreciation mean a lot to us. We're grateful to have you as a satisfied customer, and we'll continue working hard to meet and exceed your expectations. If you ever need any further assistance or have any suggestions, please don't hesitate to reach out. Thank you again for your support, and we wish you continued success with your store!
Great products. High quality. Acceptable shipping speed. Easy to use. Plenty of products are offered.
WARNING – Misleading App, Broken Features, No Real Trial, No Refund – Total Scam
We installed this app after reading the features it claimed to offer — but the reality is completely different and extremely disappointing.
Yes, the app says there is a trial, but it’s useless. We wanted to test the main feature — importing products from Amazon.com — but you can’t test that without immediately upgrading to a paid plan.
So let’s be clear:
There is a trial, but it’s worthless. You’re forced to pay before testing anything meaningful.
We subscribed for $19.99/month just to test ONE Amazon product.
We configured the settings carefully, imported one product, and here’s what we got:
- Product title was completely wrong
- Description missing or filled with irrelevant junk
- Useless metadata (ASIN, package size, seller rank, etc.) automatically added
- No default stock control
- No proper tag assignment
- No real “import as draft” setting
- Completely broken import experience
We canceled the subscription within 30 minutes and contacted support immediately.
Support was just as broken as the app itself.
Same generic message copy-pasted over and over. Only after repeatedly messaging them did they admit the issues and say "they might be fixed in the future."
So we asked:
Why are we paying for a broken app?
Their answer: “No refunds.”
We didn’t even get to use the app. We tried ONE product. It failed. We canceled.
And they still charged us $19.99 for a non-working, half-finished tool.
This is not just poor service — it’s deceptive and unethical.
Most of the positive reviews are likely fake. Who would pay for this mess and leave 5 stars?
We took screenshots and screen recordings of the entire process and are filing a formal complaint with Shopify.
This is scam-level behavior.
Avoid at all costs. Don’t be fooled. Don’t lose your money like we did.
Let’s set the record straight, since your review is filled with misinformation and completely ignores the reality of how ShionImporter works.
1. “Misleading features”? Not at all.
We support importing from 30+ websites, not just Amazon.com. Importing from Amazon is not our “main feature”—it’s one of MANY. Our app also offers price and stock monitoring, currency conversion, advanced pricing rules, automatic translation, AI-powered title and description generation, and a lot more. You clearly didn’t bother to explore any of these.
2. “No real trial”? False.
We provide clear video guides and a full FAQ section—all accessible without a subscription—to show you exactly how the app works, step by step. If you’d spent a minute looking, you’d see detailed explanations and actual use cases. Complaining about “not understanding how the app works” just proves you didn’t care to check even the basics.
3. “Tried one product, canceled in 30 minutes.”
So you’re admitting you didn’t even try the app properly. Instead, you rushed to uninstall and left a 1-star review without giving us a chance to help or actually test what the app can do.
4. “Missing features”? Completely wrong.
We absolutely support stock control, draft imports, proper tags, and a ton of other options you didn’t even mention—simply because you never tried to use them. If something wasn’t working for you, it’s almost certainly because of your custom, broken Shopify theme—not because the features aren’t there.
5. “Support is broken.” Not true.
We respond to every single support request—sometimes within minutes. If you send the same angry message over and over, you’re going to get our basic troubleshooting steps, because 99% of issues are fixed that way. We even offered to investigate your specific problem and make adjustments for your shop, but you never engaged beyond demanding a refund.
6. “No refunds for one-time use.”
You paid for a plan, used the app, and then wanted your money back after 30 minutes because you didn’t bother to learn how to use it. Shopify’s billing policies are clear, and your request doesn’t qualify for a refund. This isn’t “scam-level behavior”—it’s you not reading or trying.
Final note:
Most users LOVE ShionImporter, and real businesses actually take the time to test and use its features. One-star reviews like this—full of inaccuracies, no actual testing, and clear intent to trash the app—look suspiciously like a competitor attack or someone who never intended to actually use the software.
If you want real help, we’re happy to assist. But leaving fake, misleading reviews only hurts the Shopify community.
