Reviews (60)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 28, 2022

Super helpful and simple app to import Shein products in one click. amazingly fast and responsive app. thanks

HER BEAUTY KW
Kuwait
About 2 hours using the app
April 8, 2022

love it love it. a wonderful app to use. save me a lot of time. super incredible. highly recommended.

indooroutdoorstore1
United States
2 months using the app
November 23, 2022

App Ótimo, o único que encontrei que não te cobra nada para importar produtos da Shein, esse app te permite importar produtos de forma muito mais rápida e fácil do que qualquer outro app que eu já usei!

AZICenter
Brazil
About 1 hour using the app
June 7, 2026

I am not really satisfied with this app, cause no one answers on my ticket problems and the orders I receive do not go to the clients, but I receive the payments. Can someone tell me if I must do something so my clients can get their orders ?

MManolova
Bulgaria
About 1 month using the app
CodeTitans replied June 7, 2026

Thank you for your feedback. We would like to clarify that SHIONIMPORTER is a product import and synchronization app and does not automatically place supplier orders or handle fulfillment.

After receiving an order in your Shopify store, you need to place the order manually on the supplier's website (such as SHEIN) using your customer's shipping address and complete the payment there.

If your imported products are not appearing in Shopify or you have another technical issue, please contact our support team with your store URL and we will investigate it as a priority and help you get everything working again.

May 26, 2026

Nice platform works well with my site.

Jali Lane
United States
2 days using the app
May 31, 2024

ShionImporter Dropship: A Valuable Asset with Significant Service Concerns:
As a drop shipper managing 3 storefronts, I have found ShionImporter Dropship to be a useful tool, offering good value for money. However, my recent experiences compel me to highlight some significant concerns.
In the past few days, the service quality, particularly in terms of customer support, has been extremely disappointing. While the app functions well when operational, but brace yourself for less than favorable customer service imaginable during times of trouble. This stark contrast in app functionality versus support quality is jarring.

The rest of my review remains unchanged, as the app does have its merits. It simplifies the dropshipping process significantly and is generally a reliable tool.

Original Review:
As a drop shipper, of 3 storefronts, I've found ShionImporter Dropship to be a very useful and good tool, making my experience in this field a positive one. It definitely offers value for money. Currently, I am on the premium plan, which meets all my needs at this stage. Over the last few days, I've been particularly impressed, despite initially encountering some glitches in the app. Now, I understand the reason behind these issues – they were making significant improvements. However, I do wish they had included a pop-up or a video tutorial to guide us through these new features. Overall, I am very happy with the app.
On the downside, my experience with the Chrome extension has been less than satisfactory. It's been so problematic that I feel more comfortable operating directly within the app. This preference stems from the negative experiences I've had with the Chrome extension.
Another area that needs attention is customer support. Unfortunately, ShionImporter doesn't offer real-time live chat, which is a significant drawback. After waiting 24 hours for a response to my detailed explanation of the issues I was facing, the support team's reply was underwhelming and not particularly helpful. It seemed as if they hadn't fully read or understood my concerns, which was frustrating.
On the brighter side, I've only had to contact their support a few times. If it were more frequent, I might not have continued using the app.
Through my journey with ShionImporter, I've learned a lot about drop shipping, including which companies and practices to avoid.
Once you get the hang of it, it's truly a game-changer. While there are other apps out there offering a plethora of features, they often fall short in delivery. ShionImporter, on the other hand, effectively fulfills its promises.
ShionImporter stands out for its ease to importing items within the app, and efficiency in order processing. While it doesn't automatically fulfill orders, it simplifies the process significantly. The app displays incoming orders, and with a simple click on “make order,” it directs you to the item. From there, you select the variant and input the necessary customer information and complete the order. This streamlined approach makes the fulfillment process quite straightforward for me.
In conclusion, while ShionImporter Fashion Dropship is not perfect, it is a valuable tool for anyone in the drop shipping business. The positives certainly outweigh the negatives. I am hopeful that they will improve their support team's responsiveness and the quality of their assistance. A more attentive and helpful customer service would greatly enhance the overall user experience. Despite its flaws, I recommend this app to fellow drop shippers, as it has proven to be a good asset in my business endeavors.

Lord Leon Menswear
United States
20 days using the app
Edited December 15, 2023

ShionImporter Dropship: A Valuable Asset with Significant Service Concerns

As a drop shipper managing two storefronts, I have found ShionImporter Dropship to be a useful tool, offering good value for money. I am currently on the premium plan, which generally meets my needs. However, my recent experiences compel me to highlight some significant concerns.

In the past few days, the service quality, particularly in terms of customer support, has been extremely disappointing. While the app functions well when operational, but brace yourself for the worst customer service imaginable during times of trouble. This stark contrast in app functionality versus support quality is jarring.

Hearth & Haven Emporium
United States
20 days using the app
July 1, 2022

This has such a great selection of items to choose from and it’s extremely user friendly! The importing process is incredibly fast. I have not ran into any issues since I started using this App.

MandyCo
United States
About 4 hours using the app
August 18, 2022

I'm enjoying finding new products and learning about the functionality of this app. I look forward to mastering all of its features. So far, I'm loving this and being able to offer such a wide range of products.

SB Sentient Beauty LLC
United States
13 days using the app
June 11, 2022

I haven't been using the app very long but I can definitely say it is much easier to use than other apps of similar nature. Loving it so far.

Peace N Beads Design
United States
3 days using the app