Reviews (528)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this print-on-demand partner as excellent for customized jewelry and message card gifts, with beautiful, durable products and premium packaging customers love. Many report strong margins and fast sales, especially with woven blankets. The app is easy to use, integrates smoothly with Shopify, and offers powerful personalization and upsell tools. Merchants highlight fast, reliable US/EU fulfillment, outstanding support, and extensive training that helps them launch and scale.

November 23, 2025

I found working with ShineOn exciting. Applying an image that I have created to their pre-printing process is relatively easy.
But the highlight is opening the envelope and seeing that the product has exceeded my expectations.
MB

Malika Bourne Legacy
United States
2 months using the app
November 19, 2025

ShineOn is one of the few manufacturers that truly supports their sellers. They consistently provide helpful training, resources, and guidance, and you can tell they genuinely want us to succeed. Their seminars and tutorials are incredibly valuable, especially for new sellers. I’m grateful to work with a company that cares this much. I Highly recommend ShineOn to anyone looking for quality products, amazing support, and a team that truly stands behind you.

Essential Home Zone
United States
Over 1 year using the app
October 31, 2025

ShineOn seems so different for POD entrepreneurs ... their Friday COFFEE sessions are beyond incredible ... they continue to introduce new products ... they offer a treasure of training activities ... looking forward to growing with this exciting, innovative, and customer service centric team!! ... Micheal, Andy, Tammy, and crew ... you are encouragers and great examples of possibilities!! ... thank you for such a positive push in the POD e-commerce ecosystem!!

Draft-Grandparent Station
United States
15 days using the app
October 7, 2025

There are many problems with the name necklaces. If you try to personalize to show a "from" or "to" input box, then the name for the pendant does not show. Therefore the only thing that can be personalized is the "Pendant" but not the card.

The variant selectors are not working. If you delete a variant it cannot be added back in. You have to start all over again. I just think that for such a big company, you can do better with the designing part of the process.

TheBestGiftPlace
United States
12 months using the app
ShineOn replied November 11, 2025

Hi there, thanks so much for taking the time to share this feedback! In rare cases, browser settings or cached data can temporarily prevent fields from appearing during setup, and it looks like that may have been what happened here. Our team has confirmed that the multi-input feature for name necklaces is working as expected, and we hope Support was able to walk you through getting everything up and running on your store. If everything is working smoothly now, we’d truly appreciate an updated review. Your experience helps us keep improving.

September 13, 2025

Great to deal with! They offer quality items, along with fast shipping. My customers have been very happy with their items.

Shell Design Boutique
United States
9 months using the app
August 23, 2025

Too many changes, what i was able to do in design with your app and not available anymore. I cannot even upload my own designs.

My Store
United States
21 days using the app
May 24, 2025

I am struggling with adding the extension and using my full subscription with the personalization. Seems like there is no direct support. The videos are not helping as something is not processing. The steps don't seem to match.

Creations by Xochitl Hernandez
United States
8 days using the app
May 20, 2025

They make things easy to fullfill my orders and I dont need to touch any product.
They have templates for creatives and Ideas, their products have good quality for my customers. I highly recommend their services for your Ecom store.

Urban Oasis Market
United States
4 months using the app
March 25, 2025

First, let me say that my customers' experience with the woven blankets have been very positive - great job!

However, the way in which I have to order a sample of items is very cumbersome. It's not as seemless as other apps where I can choose to order a sample without a problem. I haven't used ShineOn that much, but plan to do so, and can provide additional feedback later.

Art of God's Word
United States
3 months using the app
January 2, 2025

Would highly recommend ShineOn to any e-commerce business looking for a reliable print-on-demand partner for jewelry and customized products.

Their support team deserves special recognition, they're absolutely outstanding! The team is not only highly responsive but also genuinely knowledgeable and solution-oriented. Whether it's technical questions about designs, order inquiries, or business growth advice, their support staff goes above and beyond to help. They're always available, professional, and truly care about their partners' success. I have never had an issue that wasn't solved quickly.

Carbone's Marketplace
United States
Almost 2 years using the app
ShineOn replied January 7, 2025

Thank you for your glowing feedback and recommendation! We’re thrilled to hear that ShineOn has been a reliable partner for your e-commerce business. Knowing that our support team has consistently provided outstanding service and solutions makes us incredibly proud.

Your kind words about their responsiveness, professionalism, and dedication to your success mean so much. We’re here to support you every step of the way as you grow your business!

Keep shining and happy selling! 🌟