Reviews (528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this print-on-demand partner as excellent for customized jewelry and message card gifts, with beautiful, durable products and premium packaging customers love. Many report strong margins and fast sales, especially with woven blankets. The app is easy to use, integrates smoothly with Shopify, and offers powerful personalization and upsell tools. Merchants highlight fast, reliable US/EU fulfillment, outstanding support, and extensive training that helps them launch and scale.
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Every product I added to my site has no notation that it's out of stock. but when I look at it on my website, every single one says Out of Stock. How can items that are to be personalized all be out of stock. Also a video or 2 to watch on how to use your site would be helpful as opposed to a bunch of posts to read
Thank you for bringing this to our attention, and we’re sorry for any confusion caused by the “Out of Stock” display on your site. Please reach out to our support team so we can investigate this right away and help you get everything running smoothly.
We also appreciate your feedback about the video tutorials—adding more video resources is a great idea, and we’re working on creating more content to make getting started even easier.
Thank you for your feedback!
-ShineOn Team
I love the product, but when I add them to my store it shows sold out I did reach out to your company by chat, but they weren't able to help me, but I will still keep on trying to figure out why it's doing that.
Thank you for your feedback, and I’m sorry to hear about the trouble you’re having with products showing as sold out in your store. I understand how frustrating that can be, especially when you're eager to start selling.
Here are a few steps that might help:
1. Check Inventory Settings: Make sure the "Track quantity" option is correctly set for your products in Shopify. If it’s tracking inventory, ensure there’s a quantity available.
2. Sync Issues: Try resyncing your products between ShineOn and Shopify. Sometimes a quick resync can resolve the issue.
3. Product Status: Ensure that the products are set to "Active" and available on the sales channels you’re using.
I appreciate your persistence in trying to resolve this issue. If it continues, please reach out again, and we’ll do everything we can to assist you.
Thank you for your patience, and we hope to get this sorted out for you soon.
Thank you for your feedback!
-ShineOn Team
The app is very user friendly and I love the fact they offer a free plan. This is awesome for those of us just starting out as you have everything you need to get started. ShineOn has really exceed my expectations. I am so excited about getting my store active!
Thank you for your fantastic feedback! We're thrilled to hear that you find the app user-friendly and that our free plan is helping you get started. It's great to know that ShineOn has exceeded your expectations, and we're just as excited as you are to see your store go live!
If you need any assistance as you continue setting up, we're here to help.
Keep shining and happy selling!
Super friendly app! No negative experience except they changed their membership scale. Stuff that used to be free is no longer free. Other than that great customer service and quality products.
Thank you for your feedback! We're glad you're enjoying the app and our customer service. We appreciate your understanding regarding the membership changes and are always striving to offer the best quality products and support. If you have any questions or need assistance, please feel free to reach out. We're here for you!
For anybody trying to get into the POD space I recommend this app. It is user friendly and very informative and helpful. No worries if you have questions just ask and you will be guided to information or informed of the answer. Four stars is only because I didn't know that even though you pay a subscription you still have to pay for each item ordered. That is something that should be addressed before signing up. Otherwise its a great app!
Thank you for the kind review! We're so grateful to have you as part of our ShineOn community! We're dedicated to providing the best experience possible for our users, and your feedback motivates us to keep improving. Thank you for your kind words and for choosing ShineOn!
Shineon is my go-to company for my print-on-demand products. They have been efficient in the way they handle my orders. It is important to work with a company that works with your business in delivering excellent service and on-time deliveries.
Thanks for choosing ShineOn! We're honored to hear that. Your satisfaction is our priority, and we're here to deliver excellent service every time. We're grateful for your presence in our community and look forward to celebrating your future successes!
I am new to the POD market, and I've learned a lot. I opened my first store on Etsy Feb 6th 2024. Starting with the typical low ticket items, t-shirts, mugs, and other gift type items. ShineOn has really opened my eyes to a whole nother level of Print on Demand! My biggest problem is trying to decide to open a seperate store or just rebrand what I've got. Hmmm..., but as far as ShineOn goes, I started working on sign up around Midnight, and had my first product published to my Shopify store front and Etsy for lead up to Mothers day. It's as easy as the videos say it is, and the platform is one of the most user friendly ones I've seen. Oh yeah, I needed to contact the support via live chat at 1:30 am and there was an attendant in seconds. Great Job on this.
Thank you for your thoughtful review and congratulations on your new store and successful start! We're thrilled to hear that ShineOn has been a positive experience for you. Remember, we're here to support you every step of the way. Thank you for your kind words, and we wish you continued success!
So far, I have yet to be impressed with this service. I initially signed up for the "Starter" subscription with a free 7-day trial but canceled it due to persistent issues I encountered while uploading artwork for a plaque. The platform's interface could be more user-friendly, making the uploading process cumbersome and frustrating. Furthermore, customer support needs to be more helpful in addressing my concerns. Given these challenges, I find it difficult to justify paying for a consistently unreliable service that fails to meet my expectations. I will consider subscribing again once these fundamental issues are resolved. Until then, I cannot recommend this service to others or see myself investing money in it.
Thank you for letting us know your thoughts. We're sorry to hear about your experience. Our Live Chat team typically responds in less than a minute, available Monday to Friday from 6 am to 6 pm EST. If you reach out via email, we aim to reply within 12 hours. We're here to support you!
Using the ShineOn app has been a great experience. The videos are extremely helpful along with the resources available. Thank you, I appreciate all the support provided here as well as in the Facebook Group.
Thank you for your great review! We're honored to hear that, Thank you for being a part of our Print-on-Demand community and making it a better place. We can't wait to see you excel!
overall good app, but it is really difficult to know for sure waht product are made in Europ, if Europ is your market, brace your self to know what product are avalaible there :/
