Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.
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This app is working well for me. It sends order information to Shipbob for products with Shipbob set as inventory source and sends the tracking information back. I also use it to sync inventory so that we don't oversell products. Thanks!
Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.
This app is really very good in as much as they have chosen to scan and crosslink. Some missing information would be very helpful in feeding back from this API actual cost of shipping, the weight of the shipment (actual vs dim), actual inventory.
Thanks so much for the feedback! Your Merchant Success Manager, Kaleigh, will be reaching out directly about your thoughts on how to improve the amount of data flowing between Shopify and ShipBob. We have an inventory sync feature that you can enable, so hopefully that should help :)
Onboarding for SB was sleek and clean, no issues and our Implementation Specialist Lacey was super fast to respond to any questions or concerns we had - this made a big difference for us as we were new to the experience!
Thanks for you help and attention.
The app and connection is excellent. Cant say enough how much it helps to have shipbob deeply integrated into our shopify backend. It makes linking items and tracking inventory smooth.
Appreciate all that the shipbob team and app has enabled for our store.
I moved to ShipBob after a clunky process with another fulfilment company, and I'm really happy I switched. The integration offers some great features and settings, and everything runs seamlessly. The set up was pretty straight forward too. Very happy with ShipBob!
We have been using Shipbob for over 2 years and they seem to really want to compete in this space because I do see improvements into their system all the time. It's a very competitive space they are fully in and they are here to play which our business is grateful for!
The app itself works fine. However dropoffs and pickups are routinely missed and inventory is too often lost. Human interaction with the warehouse is not timely. It works fine for small parcel, but as you scale to containers and pallets you will have issue after issue.
Software has powerful analytics
Almost 100% order fulfillment rate
Ritesh has been a helpful account manager
Areas for improvement are investigating patterns in unsuccessfully delivered orders and improving processes to prevent the same error from happening for future orders.
Fantastic onboarding and customer support. Lacey was absolutely amazing to work with and greatly helped us navigate the transition as we had some complex logistics issues internally. By far the most fair pricing I found after getting quotes from all the other top 3PL companies.
