Reviews (287)

Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.

February 4, 2022

We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.

Holigos®
United States
Almost 2 years using the app
December 21, 2022

Shipbob has been great to work with so far. I love that I have a dedicated account rep who can help me sort out whatever issue may be happening. I definitely am very happy with the service.

uncivilizedsneaker
United States
15 days using the app
March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Over 2 years using the app
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

February 2, 2022

ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.

ZBiotics
United States
Over 2 years using the app
Edited September 15, 2023

ShipBob has been working great for us. Great response time if there is an issue. Our Rep (Samantha D.) gives us the best service and is always on the lookout to make sure things are running smoothly.

The Fittest
United States
Over 1 year using the app
March 4, 2021

This is super easy and the customer service has been fantastic. We've been a long time customer of Shipbob and despite growing very fast they've kept up extremely well and have been great to work with.

Mike's Hot Honey
United States
Over 5 years using the app
December 10, 2022

I have a UK based business. Shipbob integrates easily with my shopify store. I was helped whenever I needed it to help me get up and running. Switched from Amazon FBA to Shipbob and very glad I did. Great app.

Rowland Earthing
United Kingdom
6 months using the app
December 15, 2022

user friendly app, easy to install and the team walk you through the whole process during an onboarding call.
Integrates seamlessly with our shopify store and makes fulfilling orders to customers a much more automated process.

myoovi
United Kingdom
10 months using the app
February 26, 2021

The Shipbob app and warehouses have made our lives so much easier. The seem less integration allows us to focus on growing our business. The ability to use all their warehouse across the world allows us to provide 2-day shipping!!!

BAKBLADE Grooming Co.
United States
Almost 2 years using the app
December 20, 2022

Couldn't be happier with ShipBob. Things they offer critical to our success are:

Ease of installation
Speed and reliability of order ingestion
Value-add features like inventory sync, rules, and order processing delay
Technical support

Jillian Dempsey
United States
Almost 2 years using the app