Reviews (287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.
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From start to finish everything has been mostly smooth, the onboarding process was easy and the operating system is easy to use. So far so good!
Great service for starting ecomm business. Very plug and play. Well supported by ShipBob team throughout. Fair pricing.
Great experience so far with ShipBob knowing that we are live since a month, specialists are efficent and open to questions. The system is well made I believe. All good so far!
It's been a good experience working with ShipBob. We had a lot of questions and received personalized support. From our sales contact, to our implementation specialist, to the Live Chat support, I've been able to get answers and resolve issues in a relatively quickly timeframe. Thanks ShipBob!
Great explanations of all the new terms and nuances. Customer service is quick to help and actually follows up with you to make sure the issue got handled.
Not to happy with their most recent interface change over as it's very confusing to understand and keep your inventory organized. They should have though this through and tested it a bit more before implementing.
Pramod has been fantastic and the integration with Shopify has been seamless! We are very happy with our choice to fulfill with ShipBob.
The ShipBob integration has been seamless. Very easy for me to monitor what's happening with my business. Dealing with ShipBob has been an A+ experience so far.
Integration was easy and seamless. Continued support from ShipBob team has been invaluable. Order tracking has been timely and accurate
Great experience working with Shipbob, their implementation team is very communicative and helpful and ensured a smooth implementation process.
