Reviews (287)

Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.

September 15, 2023

Samantha DiPaulo, Ashley Pakenham, the ShipBob B2B team and many others truly care about our business and who we are. Not only that but they almost feel like my long time friends at this point. Can’t say enough good. Yes we’ve had our challenges and mess ups but i do believe they really care to improve.

Frost Buddy
United States
Over 1 year using the app
March 1, 2021

This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.

Wüfers
Canada
Over 2 years using the app
June 8, 2021

The shipbob team works diligently and always have been a strong and important pillar of our supply chain.

Redge Fit
United States
11 months using the app
February 10, 2022

I have used ShipBob integrated with Shopify in 2 different companies with great success. Highly recommended!

Henson Shaving
Canada
8 months using the app
December 30, 2022

Great communication & problem solving. The Shipbob team is always just an email away ready to help & assist!

Nuudii System
United States
About 1 year using the app
February 13, 2022

Works really well. We have been using for over a year and it is quite reliable and does what we need it to do.

EMF Harmony
United States
Over 1 year using the app
December 19, 2022

The shipbob app is easy to use and the shopify integration is seamless. The realtime order sycing works well.

Wine Folly
United States
10 months using the app
March 3, 2021

The integration works smoothly & whenever we've needed customer service, Shipbob has been speedy in responding.

Barefoot Scientist
United States
About 2 years using the app
June 8, 2021

Love shipbob! Best 3pl out there no doubt, very organized, user friendly and great support. I definitely recommend.

ShopMusicBox.com
United States
8 months using the app
June 9, 2021

Great company with great people! We have had a really positive experience so far and can confidently recommend ShipBob.

Mezcla | Plant Protein Bars
United States
9 months using the app