Reviews (287)

Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.

December 20, 2022

Easy to use and integrates very well with Shopify.Very happy with it.

ShipBob has very responsive and helpful support for all our needs.

airestech
Canada
About 1 year using the app
Edited June 10, 2021

ShipBob has allowed us to have a fully automated fulfillment service. It has an easy to use interface and they have great customer support.

Carvin Audio
United States
About 3 years using the app
December 14, 2022

Great integration, easy to set up for Shopify (and Amazon). We are a long-term ShipBob partner and recommend them as a 3pl service provider.

NutriPaw
United Kingdom
11 months using the app
June 1, 2021

It works perfectly and help us to concentrate on sales and marketing
I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!

COSRX Official
South Korea
5 months using the app
June 10, 2021

Great service and people helped me setup my store and us fulfillment! Nicole and Aadi are very helpful and made the entire transition seemless!

RaveLight
United States
5 months using the app
February 9, 2022

We use Shipbob for all of our fulfillment and warehousing needs. We can confidently rely on them for inventory tracking and receiving inventory.

Dope Dog
United States
Over 3 years using the app
June 16, 2021

This has been a great integration with ShipBob. It was easy to onboard and integrate with our store for seamless shipping of our subscription boxes.

The Finer Things 1920
United States
8 months using the app
June 1, 2021

Works well. Haven't had any problems linking our Shopify store. I'm happy that they introduced an optional delay so we can run a one click upsell app.

Balance ONE
United States
Over 2 years using the app
June 2, 2021

App is easy to use and transparent. Once we got a dedicated support at Shipbob, service questions and issues became much easier to handle and investigate.

Lilac St.
United States
9 months using the app
June 1, 2021

A fulfillment service that meets the needs of our growing ecomm biz, continually expanding and improving which is great to see. Great customer service always!

Knowell - HelloEden
United States
About 2 years using the app
ShipBob replied June 1, 2021

Thanks HelloEden team...it's been awesome to be a part of your brand's growth story!