Reviews (287)

Overall rating
4.2
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say onboarding and setup are smooth, with strong “handholding” and a fast, reliable Shopify integration. The dashboard is praised as intuitive, with helpful inventory sync, automation, bundles, and analytics for forecasting and multi‑warehouse management. Many highlight fast, low‑error fulfillment, fair claims handling, and 2‑day US delivery. Merchants value the global network, scalable pricing, and proactive, responsive support, often calling it a true long‑term fulfillment partner.

June 5, 2021

Great app and team, issues are handled quickly to keep my business on track and profitable. Now I can scale to the moon!

TheGivenGet
United States
Over 1 year using the app
ShipBob replied June 8, 2021

To the moon! I love it. Thanks for your partnership :)
- Kevin

March 29, 2021

I used this app to integrate our Shopify store with our Shipbob account to automise orders fulfillment. It works perfect!

Villa Cotton
United States
5 months using the app
ShipBob replied March 29, 2021

Thanks Villa team! Automation is what we aim for!

February 15, 2022

It's great! I've really enjoyed using Shipbob. They have made it very easy to off load our shipping and the support is great!

Pinned Golf
United States
11 months using the app
March 10, 2021

Great fulfillment and customer service! ShipBob is always improving the experience and looking for ways to help their clients.

Clean Mama
United States
Over 1 year using the app
ShipBob replied March 31, 2021

Thanks Clean Mama team!

December 17, 2022

Great service, the support is responsive and the shipping time is great. Tracking works well and their platform is easy to use.

Wrapango
United States
8 months using the app
March 1, 2021

Really simple to use and navigate around. Quick and responsive, an easy way to see a summary of your business and key action areas

CURLSMITH USA
United States
Almost 4 years using the app
June 8, 2021

The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.

Good Clean Love
United States
About 3 years using the app
Edited September 7, 2021

I use ShipBob fulfillment in two stores. The system is intuitive and updated. No hidden fees. And they always introducing new centers.

Curves Grow
United States
10 months using the app
March 10, 2021

LOVE ShipBob. We work on the ShipBob dashboard daily, and wouldn't change a thing. Everything from fulfillment to delivery is a breeze!

Bloom Nutrition
United States
About 1 year using the app
May 25, 2021

Shipbob are great. The process and team are super. Hugely recommended. Using Shipbob has given me back hours daily and huge peace of mind.

Incredible Socks
United States
8 months using the app
ShipBob replied June 1, 2021

This is what we love to hear! We'll take the tedium of shipping, you keep making and selling awesome stuff. Thank you for trusting us as a partner in your business.